Customer Ratings & Reviews
- Model:
- NS-TWM35W1
- SKU:
- 6420141
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer's cleaning performance, quiet operation, and reasonable price. The washer is also praised for its ease of use and appropriate size and capacity. However, some customers have expressed concerns regarding the spin cycle, reliability, and lid quality.
This summary was generated by AI based on customer reviews.
Amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were amazing and fast..love them! They knew what they were doing..
I would recommend this to a friend- Pros mentioned:Price
Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid product for the price. Works perfectly fine and you get more than what you paid for.
I would recommend this to a friend So far so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Insignia washing machine is very user-friendly. I've never used this brand before. I've only had it for less than a month but I love it.
I would recommend this to a friend- Pros mentioned:Price
Washing machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer get the job done and very affordable.
I would recommend this to a friend - Pros mentioned:Cleaning performance
happy buyer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.awesome, works as advertised................................
I would recommend this to a friend - Cons mentioned:Spin cycle
DO NOT BUY!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst purchase I have ever made. It has been less than a year and it has stopped spinning. Also, Best Buy delivered and installed, but they did not secure the drain hose, so after a few months of use, it came loose as it will do due to the vibration of the machine running over time. Flooded my kitchen. I am trying to reach Insignia customer service as it is still under warranty, but they are not answering. DO NOT WASTE YOUR MONEY! Neither Best Buy nor Insignia has been of any help.
No, I would not recommend this to a friend Clean clothes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice washer, happy with it, a little tricky to use but overall works well.
I would recommend this to a friendHigh-quality washer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine works perfectly! I am very surprised that some customers left bad reviews.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi SergeyF,
Thank you for your positive feedback on our Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer! We're thrilled to hear that the machine is working perfectly for you. It's always great to know when our products meet our customers' expectations.
We understand that experiences can vary, and we appreciate you sharing your satisfaction with us. If you have any further questions or need assistance, please don't hesitate to reach out. Patricia | Insignia Support
- Cons mentioned:Reliability
yougetwhatyoupayfor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheaply made, but then it was cheap. It works. Settings are a bit complicated. The lid is flimsy plastic,
No, I would not recommend this to a friend - Pros mentioned:Size
Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price and size for a single person or couple.
I would recommend this to a friend Great Machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really nice washing machine. It holds a lot of clothes and has many settings.
I would recommend this to a friendGreat Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer. I love that it has a power button so you can stop it when you need to. Also the laundry soap drawer is nice.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, MomG, for your wonderful review! We're delighted to hear that you're enjoying your Insignia™ 3.7 Cu. Ft. High Efficiency Top-Loading Washer. It's great to know that the power button and laundry soap drawer are making your laundry experience even better.
If you have any further feedback or need assistance, please don't hesitate to reach out. Patricia | Insignia Support
So far so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good but a little nervous with the delivery person asking if we purchased the extended warranty. Will have to update review after a few more months.
I would recommend this to a friendGreat Product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great buy my clothes are nice and clean each wash. I would recommend this product a million times.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback! We're delighted to hear that you're so pleased with the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer. It's wonderful to know that your clothes come out nice and clean with each wash. We appreciate your high recommendation! Enjoy your fresh laundry! |Angelica| Insignia Products|
- Pros mentioned:Cleaning performance
Grateful Customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with this purchase. Great appliance for the price.
I would recommend this to a friend New washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When they bought us out other washer it was no hose for the hot and cold my grandfather had to go and buy me new one i think that was not fair but the washer works after my grandfather but the hose on
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. It is unfortunate that the new washer did not come with the necessary hoses, causing an inconvenience for you and your grandfather. It's great to hear that the washer is now working well after the new hoses were installed. If possible, it may be worth reaching out to the manufacturer or retailer to address this issue and prevent it from happening to others in the future. Ivy | Insignia Support | https://www.bestbuy.com/site/insignia-3-7-cu-ft-high-efficiency-12-cycle-top-loading-washer-white/6420141.p?skuId=6420141
- Pros mentioned:Price
insignia washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price! didn't want to spend too much. works great!!
I would recommend this to a friend - Pros mentioned:Ease of use
Love
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Easy set up. Did this all by myself and directions were very clear
I would recommend this to a friend - Pros mentioned:Noise level
Great machine.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works quietly. Many options for wash, water temperature, fast,normal or heavy wash. Economical.
I would recommend this to a friend Great or the price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gets the job done! Needed a cheap washer and this was such a good deal at the time! Simple and washes well, havent had any issues!
I would recommend this to a friend
