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Customer Ratings & Reviews

$449.99
Save $150
Comp. Value: $599.99

Customer reviews

Rating 4.3 out of 5 stars with 2385 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers find value in the 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer's cleaning performance, quiet operation, and reasonable price. The washer is also praised for its ease of use and appropriate size and capacity. However, some customers have expressed concerns regarding the spin cycle, reliability, and lid quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 2,383 reviews
  • Rated 5 out of 5 stars

    Very nice.for.the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washing capacity of this washer. Can easily wash queen size comforter.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Makes Clothes Smell Like Mildew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had an issue with mildew smelling clothes until I bought this washer. I do not recommend.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s wonderful init. I bought it for my rental property and my tenant is extremely pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clothes

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow ordered washer the delivery guys called me I called room mate

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be a little more shallow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is that the tub is soooo deep that I cannot reach the bottom. True, I'm only 5', but did they have to make it so deep?

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    NOT RELIABLE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I BOUGHT THIS ON THE 3RD OF THIS MONTH DECEMBER, AND IT IS NOT WASHING MY CLOTHES ALL OF A SUDDEN. LESS THAN A MONTH AND I HAVE A PROBLEM WITH THE MACHINE THIS IS HORRIBLE I NEED TO EXCHANGE IT OR GET MY MONEY BACK

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're truly sorry to hear about your experience. We understand how frustrating it must be to have your machine stop working so soon after purchase. Please reach out to our customer service team so we can assist you with an exchange or refund. Your satisfaction is very important to us, and we appreciate you bringing this to our attention.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Best Buy brand washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Would recommend this product to others as long as you use as directed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia washer installed well by delivery guys. And tested it. It was working good. I'm satisfied for this washer and service.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poorly made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is worth the price . Would u recommend not necessarily

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Clothes get stuck

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had a repairman come twice to replace the agitotor, clothes keep getting stuck. It washes clothes pretty well, but I would not recommend this if you dont want clothes ripped and ruined from it getting cuaght underneath the agitator.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with us. We're sorry to hear about the issues you've encountered with the agitator. We appreciate your feedback and will use it to improve our products. Your satisfaction is important to us, and we're committed to addressing these concerns.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a washer. It works fine. The plastic lid doesn't bother me, in fact, it's better because it won't rust.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor washer not clean

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even four months old and notice issues Washing machine lid does not always close also does not stable to cover the clothes have to stop pause push to close down it does not feel to cover the close of water close come out dirty agitator does not really clean clothes

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Plastic lid. Takes a long time to wash. Otherwise great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great look and value, order was delivered quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service . Good quality by price. The tech was very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to purchase. Delivery was on time and efficient

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works great but started not spinning at the end of the cycle. A tech came out and they are going to replace the motor.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plastic top seems ok, was not sure before we bought it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay, sometimes makes loud banging and I have clothes as even as I can have them

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase overall! Works amazingly! Great price!

    I would recommend this to a friend
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