Customer Ratings & Reviews
- Model:
- NE63A6751SG/AA
- SKU:
- 6468309
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the 6.3 cu. ft. Smart Freestanding Electric Range's Air Fry feature and overall ease of use. Many appreciate its overall performance, heating speed, and various features, as well as its practical design. However, some customers have expressed concerns about the glass top's susceptibility to scratches, difficulty in cleaning, and the control panel not being backlit.
This summary was generated by AI based on customer reviews.
FIRE HAZZARD
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is something wrong with the temperature control of the oven. The oven automatically switches to “broiling” when on baking mode and scorches everything. I have a toddler in the house and I am terrified of using the oven (with all my love for cooking and baking). Using this oven is like playing russian roulette. We bought this range in January 2023, it started having issues in December 2024. It’s a very short life for a range. Called samsung, paid for service call, waited 2 weeks for appointment just for the technician to look at it and say “Nothing is wrong with it, what can I say “you burned your food”. The type of the issue is a significant FIRE HAZZARD as the oven gets to crazy high temperature within just a few minutes and burns everyhing that’s in the oven - food, bakeware, shattering glassware. Reading reviews I realized that this issue exists in the model, yet somehow this model is not on the recall list.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Darya B, your family's safety matters. Allow us to help.
We recommend checking the link to your user manual for the troubleshooting guide if the oven gets too hot. Turn to page 61, "The oven temperature is too hot or too cold."
User Manual
https://downloadcenter.samsung.com/content/UM/202502/20250214164150842/O_IB_FULL_NE5000A_NE63A6751-04_AA_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1150486536) to help our team pull up your information.
Have a great day.
^Camille
Double Oven Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the double oven. Great for cooking 2 different meals at the same time
I would recommend this to a friend- Pros mentioned:Ease of use
New range
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still able to run a double oven in a range. Easy to use
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Car22, I am so glad you are loving your Samsung Range. Thank you for sharing your feedback on how we were able to simplify your life with FlexDuo. Thank you for being a part of our Samsung family. ^Brad
Electric range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good, works just fine, and has nice features stainless steel looks good with other appliances five stars
I would recommend this to a friendLearning Curve
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still learning dips and tricks on best setting to bake and online community is helpful. It would be good if those options were provided up front to avoid endless raw or burned pizza, casseroles or breads.
I would recommend this to a friendStove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife loves it.much better than older samsung unit. Only issue i can see is keeping top from scratching or marking after each use. Loves the double door feature..
I would recommend this to a friendNew Smart Samsung Oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was a bit skeptical when i saw how reviews anoug the 2 didferent ovens. However, i was pleasantly surprised how well it cooked and cooking temperature was lower then anticipated.
I would recommend this to a friendNew Prize in this gift!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is hands down the best over I have had in the past 30 years. we were able to cook our Christmas dinner and deserts in record time and no working about that dried out Turkey and ham ...
I would recommend this to a friend- Pros mentioned:Overall performance
STOVE / AIR FRYER
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BETTER THAN WE COULD IMAGINE. FROM DELIVERY TO USE.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there GRASSY, congratulations on finding a Samsung Range you love. I am so glad to hear the unit is better than you imagined. We thank you for choosing Samsung in your home and being a part of our Samsung family. ^Brad
2 in 1, Great Oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great oven and the fact that it is 2 oven in one is amazing!! The only thing is that the stove top seems very easy top scratch and that's not cool.
I would recommend this to a friendSamsung Stove
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great electric stove and oven. I highly recommend. Great purchase.
I would recommend this to a friendStove
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my stove. Ive had mine for two months now and I love the fact you could cook two different things at the same time on different temps. Highly recommend
I would recommend this to a friend- Pros mentioned:Overall performance
Love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We wanted to update our kitchen. Love our new stove.
I would recommend this to a friend Mr.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The range performs exactly as we were told it would by "Double D" at the Jantzen Beach store. Delivery was really good, too. The delivery team were professional and courteous. The range is excellent value for money.
I would recommend this to a friendSamsung flex duo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the flexibility of the oven. I wish it had heat sensors for all the burners so you would know which one is still hot. Otherwise it’s been gods so far. The top is very hard to keep clean. It’s like a black car it looks great when it’s clean but seldom completely clean.
I would recommend this to a friendWorks great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Havent used all the features on it yet but so far im loving it
I would recommend this to a friendGreat flexibility of uses
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this product. It gives me lots of different options of flexibility to do things in different ways. For example I can use the top oven only, the bottom oven only, or use the entire oven.
I would recommend this to a friendNew kitchen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simply amazing upgrade. My new preferred brand. Changing over complete kitchen appliances, from the ones that came new with the house. Couldn't be more satisfied.
I would recommend this to a friendBest Buy Ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was great. Schedules are pretty loose but the drivers and helpers are tip top. Price was right and no interest financing is great. Love the stove and best buy.
I would recommend this to a friendGreat purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a new stove from Best Buy and so far is exceeding expectations. The dual oven does an effective job when making meals
I would recommend this to a friend
