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Customer Ratings & Reviews

$1,299.99
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Comp. Value: $1,484.99

Customer reviews

Rating 4.5 out of 5 stars with 963 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Ease of Cleaning

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers consistently note the 6.3 cu. ft. Smart Freestanding Electric Range's Air Fry feature and overall ease of use. Many appreciate its overall performance, heating speed, and various features, as well as its practical design. However, some customers have expressed concerns about the glass top's susceptibility to scratches, difficulty in cleaning, and the control panel not being backlit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 963 reviews
  • Rated 2 out of 5 stars

    Too mad to scramble my eggs!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace this baby about three weeks after purchasing it due to scratches on the surface from my simply scrabbling eggs in a skillet. Not sure if I'll return it. Buyer beware!!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We want you to have a better experience using your range, JeanetteM. Allow us to help you.

      Here are some tips to address your concerns with your cooktop's surface. Please refer to pages 24-25 of the unit's manual under "Using and choosing the proper cookware," pages 53-55 under "Care and cleaning of the glass cooktop," and page 59 to view the possible causes of scratches and abrasions on the cooktop's surface and its solution:
      https://downloadcenter.samsung.com/content/UM/202502/20250214164150842/O_IB_FULL_NE5000A_NE63A6751-04_AA_EN.pdf

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide the reference number 1151418156 so our team can pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 4 out of 5 stars

    cookster

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about this design- but am still learning the keypad and all of the functions. Only had this for 1 month but everything works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Every cooking product in one!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This oven is very nice! The fact that you can cook multiple different ways is so convenient. It’s an all in one kind of purchase! I would definitely recommend and would buy it again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good range

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Double oven makes it a breeze of cooking at 2 different temperatures also it’s compatible with my Samsung refrigerator can cut range on and off by voice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the quality, it was the best I had to return it because it was an open box and there was a damage in the back of it which made the front door won’t open, I would recommend it, but not an open box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great oven

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every so far woth this over has been great, love the double oven option and being able to preheat it from my phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dual oven feature

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stove with convenience of separate baking chambers. So far it works great. The stainless is thin and a little flimsy compared to our old stove.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oven review.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The range works and looks great in our kitchen. The dual oven is wonderful. Still getting use to convection cooking as it is easy to burn food.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we love it! My only complaint is that the griddle slides all over the place when you try using it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure how to use the Air Fryer function with this oven but I'm sure we will figure it out. The manual we received doesn't give much help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It matches perfectly with the rest of the group. The two ovens is what I wanted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything except the touch keys are very sensitive, i wish there was a clear cover to go over it for better protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dual ovens are perfect for holiday cooking enjoy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great...like it....only issue...the hot indicator doesn't specifically say which burneris hot...otherwise it's nice to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good had to buy this one to replace one that only lasted less than 2 years. Hoping this one does not have mother board issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool features

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it for a few weeks but love it so far! Oven functionality has been great so far. The split is with a divider but it seems to work well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety is key

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the range. Converted from gas to electric after one of my burners turned ever so slightly and expelled a lot of gas into the house. Scary situation but it is no longer a concern.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Customer Service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an awesome job delivering it and were super knowledgeable about the product. No effort from my part and the job was done amazingly! Range is amazing and full of features to, overall amazing purchase from start to finish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely versatile range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding range with adjustable oven / double oven capability. The functionality of this range will not disappoint. The surface burners heat up very quickly and are very versatile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would buy again. Griddle is a bit of a challenge to get used to.

    I would recommend this to a friend
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