Customer Ratings & Reviews

I like the spacious basket, the option to use or remove the agitator, and sensor that automatically adjusts the water level based on the amount of items in the washer. I also like that the washer automatically starts the wash cycle after completing the soak cycle. I do not like that there is no indicator to identify remaining time left in the wash cycle. Also, would have loved to have the load and go feature on this washer and the scrub brush. All features only offered on the larger size washer.

Its an excellent washing machine ! I really liked it. It was easy to get used to it when I first got it.

Cleans clothes very well. I missed having an agitator. Runs quiet.

I thought that the service was outstanding the way I was treated with respect and was amazed at how well informed your representatives so aware of the Products they were selling it made it so much easier to operate my washer and dryer yeah explanation of when my washer and dryer would be delivered and also extended warranty that are usually Do not purchase I did purchase I will definitely purchase all of my major appliances at Best Buy

Nice Washer. Holds large loads of laundry. With Tide pods it does a good job of cleaning.

Excellent washer very easy to learn so far no problems

Love the size of the tub-X-Large. I’m able to consolidate 2 medium size loads into one. Not too happy with the normal amount of water but the good thing is I can add additional water if I need to. 2nd rinse for dark clothes is another + as far as I’m concerned.

Our clothes have never been more clean, especially with the center agitator, removable at that. The removable agitator has helped with washing big bed sheets or thick blankets, even washable rugs.

Gets out of balance sometimes on bedding works good so far on other loads

Great large capacity washer. The removable agitator seems like a good feature, but in our first month of use, we haven’t had a need to remove it. It would be nice if it showed remaining time left in the cycle.

Working great! Love this Whirlpool washer. I love the feature of removing the agitator if desired. I do use the agitator with sheets as it keeps them from becoming one large bubble in the center but it works great for most other loads with the agitator removed. Working great! Not as loud as my previous older model with agitator. Definitely balances the loads well compared to my past model.

Nice look, quiet, get clothes cleans, easy to operate. Also like the new Faucette feature. Great shopping experience with sales staff

I just love the way it works. It's so easy to use and quiet. I love the extra water supply it has. I just love the way you can remove the agitator. Thanks again for the fast delivery and great service...

Good machine, gets clothes clean but, is a bit loud. Had to replace my 33 year old Whirlpool set. I'm pretty sure this set will not last 33 years. Strange getting used to it 'sensing' the water level. Make sure you price shop as BB will price match. We saved $290 by doing so.

It’s louder than expected - washes clothes well. I don’t like it doesn’t have a soap dispenser and doesn’t let you know when the cycle is finished

I had this washer for 1 year and 3 months when it got stuck on the spin cycle and started leaking fluid. It was diagnosed with a bad capacitor and a bad control panel. Whirlpool wouldn't cover the parts since it wasnt under warranty and said they would offer 20% off a new Whirlpool. Definitely not worth the money!

Great option to be able to remove the agitator. The washer takes quite a long time to run; shortest cycle is 45 minutes long. Wish the top surface was flat, not curved, to set laundry on when closed.

Machine appears to be working very well. It doesn't get a fifth star because there is no operation manual. The only on line "Owners Manual" is actually an instillation and Quick Start guide. Even calling their service center they had no additional information specific to the machine and only offered some generic information for which cycle to use for different wash loads. Most glaringly, they offered no information about the best use of the removable agitator. I had to search to find operation manuals from comparable washers to get information on the proper use of the machine.

Deep fill doesnt mean the water goes to the top of the washer only top of the load. I still have to pause and dunk/swoosh load around. Love the removable agitater. I just with the wings were longer and water to the top for maximum cleaning power.

Had to get a replacement washer for my mom and this one was a great pick. Easy to use, quite and cleans everything good.