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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7483 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are pleased with the GO Air Pop True Wireless Earbuds, highlighting the excellent sound quality, good battery life, comfortable fit, affordable price, and ease of use. Many appreciate the available colors and the satisfying bass. Some customers have noted issues with connectivity and volume, while others have experienced problems with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 340 Showing 6,781-6,800 of 7,483 reviews
  • Rated 3 out of 5 stars

    Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice price for this quality for the price is ok

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like xxxxxxxxxxxxxxxxxvvvvxccccvvvvvvvvvv

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Frustrating

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love other models of JLAB earbuds that i own. Bought these, and returned them 3 times because only one bud worked. I didnt bother to return the last pair because I gave up on getting a pair that worked (and they're very cheap, so the money didn't matter much).

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      All our Bluetooth products come with a 2-year warranty! Please reach out to [email protected] to resolve this issue. jlabaudio-conv

  • Rated 5 out of 5 stars

    Good sound and very long battery life

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality. Long battery life - this is the most impressive. The left and right pieces can be used separately, but when doing so, only the right earpiece can do pause/resume, which could take a little getting used to.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low budget product the sound was good need more bass

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to charge, not good quality .. but great price

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Purple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trouble to connect bouth but sounds good nice sounds

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Feel free to reach our support team for any questions or concerns you may have! [email protected] jlabaudio-conv

  • Rated 3 out of 5 stars

    nice ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice earbuds for the cost. relatively easy to use.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap ear buds but have issues

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good earphones but within a year the right one stopped working out of nowhere. And I use them about 3 times a week

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 3 out of 5 stars

    Price is fair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same again. Nothing to be complaining about this buds.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not bad for the price I got it at. Thank you.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the cash

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very good. When I speak I get more huh what you say again? No one can hardly hear me because they can hear all the surroundings.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 5 out of 5 stars

    Lightweight and inexpensive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and inexpensive headphones. Not cheap feeling at all and hold a charge for a long time without needing to be plugged in. I also like that it comes with the usb charger attached. Has been very useful so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the gym

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these on sale during Christmas and the quality is great for what I use them for which is to block out outside noise while working out. They do not fall out of your ears and the battery life is amazing as well!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality-great price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly surprised at the quality of these headphones. Is the sound quality super rich? No but they get the job done and J-Lab has excellent customer service. In my opinion they are a great value.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Horrible item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was definitely not what I expected . I was very disappointed in the quality

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 2 out of 5 stars

    Go Air Pop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is fine but the earbuds keep disconnecting from my phone, very annoying. I have reset them as stated in the directions and will see how long it works this time.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for taking the time to send us your feedback. JLab strives to ensure you have the best experience possible. We have noted your concern and forwarded it to our Product Support team for review and consideration. jlabaudio-conv

  • Rated 1 out of 5 stars

    Would not connect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get it to connect to my computer or phone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    returned, but my review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was about the quality expected. i switched to the smallest plug and they still just kept falling out my ear. i dont usually have that issue. after the 5th that i didnt expect i was done. B- on the sound. u hear the heavy bass its trying to make.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv

  • Rated 5 out of 5 stars

    JLab knocked it out of the park!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it as a gift and the sound quality is really good at this price point plus the charging cable is attached to the case so no more looking around for it and its a nice color too really happy overall

    I would recommend this to a friend
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