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Customer Ratings & Reviews

$1,249.99
Save $450
Comp. Value: $1,699.99

Customer reviews

Rating 4.7 out of 5 stars with 1080 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the washer's low noise level, overall performance, and ease of use. Many appreciate the large capacity, the AI-powered detergent dispenser, and the sleek design. Some customers mentioned concerns about the price, spin cycle, balance, and smell.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,080 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will provide a thorough feedback in a few months. So far, it looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features with AI and multiple wash settings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is great! Love how it senses the weight of the load and adjust the time it will take for each load. Don’t have to put detergent every load.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is amazing I especially like the feature to do everything on your phone app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value for your money. I would recommend this to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ❤️

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good Love the ability to do everything through the application Really love it Recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and Installation was handled very professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Machine Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine and handled well by Best-Buy delivery person

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine works well and is much quieter than my previous washer and dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. I stacked it in a small space but the wash load is amazing and size is perfect

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    LEAKS! DO NOT BUY!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY!!! One month after the warranty was over, the washer started leaking from the front bottom left corner. Extremely frustrating. Will never buy an LG appliance again. We have had a Samsung lasted longer than this, and we all know how bad Samsung appliances are. Very sorry that I didn’t move my $500 Whirlpool front load machine with us when we sold our home.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for reaching out and sharing what happened with your LG Washer (WM6500HWA) model. We understand the importance of having a washer you can rely on, especially when a leak appears so soon after your warranty period ended. One helpful step you can try is checking the drain pump filter area and the front lower hose connections. A loose connection or debris in the filter can sometimes cause water to appear in the bottom left corner. You can also perform a quick inspection by running a short cycle while observing the lower front panel area. For additional guidance, visit https://www.lg.com/us/support/help-library/lg-washer-why-is-my-front-load-washing-machine-leaking--1431986512448. We’d like to take a closer look at this for you. Please send us an email at [email protected] so our team can assist you directly. ^Juvy LG

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my new washing machine. I love all of the features

    I would recommend this to a friend
  • Cons mentioned:
    Wash quality

    Rated 3 out of 5 stars

    ---

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality no what I expected. It's okay for now. I think Samsung is a lot better quality.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the function and i like everything about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice looking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked right from the start. Looks good, too. Pretty in black.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washing machine so far. I can't wait to use it everyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine plenty of space and less loads to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the look and the extra high spin. Towels dry so much faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t say enough good things. AI mode is a real game changer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fashionable and smart machine especially low level noisy

    I would recommend this to a friend
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