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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 801 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers find value in the 5.2/5.3 Cu. Ft. High Efficiency Smart Top Load Washer, particularly praising the removable agitator, cleaning performance, and large capacity for handling bulky items. Many appreciate the quiet operation and ease of use, with some also liking the color. However, a few customers have reported concerns about the washer's long-term reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 801 reviews
  • Pros mentioned:
    Removable agitator

    Rated 5 out of 5 stars

    Love the top loader

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the top loader. No more stooping down to load the wash. Former owners had a two-decker with dryer on top of washer and the washer had to be drained periodically. We hated it and finally found a side-by-side washer dryer we can live with. So far everything works great. And the whites are a lot whiter now, too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had this for a month. Seems to work well. We like having an agitator and it is removable when walking a bulky item. There are 3 sections of buttons and you have to choose every setting that you want to use. I do not like this! Seems to wash as well as any others we have tried.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best washer i ever got .works great tons of option . Deep machine and hold lots of clothes

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer with big drum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, relatively quite compared to my older one. Very elegant color.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Removable agitator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough water when loading. But very convenient to press a button so the extra white water can flow in into the washer. Also very convenient to remove agitated part for a blanket.

    I would recommend this to a friend
  • Pros mentioned:
    Removable agitator

    Rated 5 out of 5 stars

    Karrie T

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is wonderful , not to mention the removable agitator adjusting water level I could keep going....... It is perfect great buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is phenomenal absolutely love it no complaints at all Great build. Only Grype would be there's no paper instruction manual or operators manual.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Simply Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth, quiet, easy to use interface and wireless features. Everything you would expect from Whirlpool.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Pretty good and large capacity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer can handle very large loads. Can fit a few comforters at once. There are lots of washing options to choose from. The only downside is that the automatic soap dispenser doesn't seem to dispense a good amount of soap.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Washington machine heaven

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with new washer. This dial free washer cleans like a dream. Holds great load and soap is pre filled. This is a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Removable agitator

    Rated 5 out of 5 stars

    New washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the self dispensing soap (make sure to check your detergent against the chart, you need to use more or less depending on how concentrated your detergent is). The scrub brush that comes with it for clothing is nice. And I love being able to remove the agitator when I need to. I have only had it for 1 month so I can't speak to its reliability.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Whirlpool washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it! This washer is fabulous and efficient! It's so smart and very easy to use! I enjoy doing the laundry

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Good washer if you have lots of time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes fantastic just takes on heavy up to an hour and a half

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best one yet - Whirlpool all the way.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm. Easy to use and we love the simplicity of its interface controls.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient, quiet and effective! There is nothing like a top loader and brand as reputable as Whirlpool!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Highly Recommended

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our family LOVES this set. We have both washer and dryer. They are super convenient. There is a small learning curve, but they are huge inside. We can wash fewer loads and save money on water, detergent and time investments. I would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Holds way more than my old washing machine. App was easy to install and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer; the removable agitator is especially nice for large items like comforters. Being able to pre-load the detergent saves a step on each load and makes sure the right amount is being used. The clear top also let's your see exactly what's happening while a cycle is running.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Poor quality, bad machine.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this washer for a few important reasons: it's larger capacity size and ability to do large blankets by removing the agitator, it's top name brand bosting high quality and it's durability (we are a family of 5 and use the washer a lot) - hoping it will last years. Well, 6 months after purchase we find ourselves with a washer that needed major repair work (thankfully it's still under warranty), can't balance a large load during the spin cycle (the repair tech said "you'll just have to do a few towels or one blanket at a time - really?!?!?), constantly disconnects from the remote wi-fi function (the app is pretty much useless), won't dispense the soap in the "wash and go" feature and leaks at the bottom. This is probably the worst washer we've ever owned. I'm so disappointed. Given it's premium price tag and top of the line brand, I don't think that my expectations are too high to say that I want it to at least function as advertised.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey FinerDetails, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. It washes everything that I put in it. No problems.

    I would recommend this to a friend
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