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Customer reviews

Rating 4.4 out of 5 stars with 801 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers find value in the 5.2/5.3 Cu. Ft. High Efficiency Smart Top Load Washer, particularly praising the removable agitator, cleaning performance, and large capacity for handling bulky items. Many appreciate the quiet operation and ease of use, with some also liking the color. However, a few customers have reported concerns about the washer's long-term reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 801 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer! It meets every need for my various loads.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    The best washing machine on the market.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very advanced and efficient washer. It's large enough to wash a king size comforter when you remove the agitator. Everything comes out clean.

    I would recommend this to a friend
  • Pros mentioned:
    Removable agitator

    Rated 4 out of 5 stars

    Good washer - could have better instructions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer. Load & Go is a bit finicky when it chooses to work or not. The Whirlpool service tech told me to be careful using chlorine bleach in the reservoir because it will corrode. The removeable agitator seems a bit useless but you really should remove it for washing larger items like a bed spread. The service tech told me the agitator has SNAPPED off during heavy loads. So far it's good.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Whirlpool Removable Agitator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After many years with a front load, we are adjusting to the top load. Seems to get thrown off balance very easily, I think this is because the inside is HUGE. We just are not used to having so much space. We are having issues with the automatic detergent dispenser but reading online, this may be due to water pressure. I am having the valves and some other work completed and we will see if this helps. Otherwise - wife things its awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement for my old washing machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved my old washing machine but its time had come. Liked what I saw from this model so I picked up the washer/dryer combo during a sale and have been very impressed. The removable agitator gives options that you wouldn't normally have. Operation is easy, cleaning has been great, and it runs very quietly. There are smart features with an app or something, but I have never felt the need to install or use them.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Removable agitator

    Rated 5 out of 5 stars

    Whirlpool washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the whirlpool washer it gets my clothes clean, and I like the removable agitator option. When you fill the washer all the way up with water agitation is not as strong but clothes still get clean. No issue's so far. I'm happy with the washer.

    I would recommend this to a friend
  • Pros mentioned:
    Removable agitator

    Rated 5 out of 5 stars

    Great washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I really like this washing machine. I love the removable agitator. It's very easy to take out and put back in. It washes well and has cycles that work for me. The only downside to me, is that it is deep. I can't reach the bottom of the tub to get the clothes that are sitting on the bottom. I have to use a step stool and a grabber to reach them. I'm about 5'4" so not really short, but it is just deep. But it's nice and big so I can wash comforter's and blankets without any problems. I think it's a really great washing machine. It's easy to use and gets my clothes clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best choice in washers

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy I purchased this washer. Everything about this washer is terrific. I especially like the auto rinse feature that automatically cleans the rinse dispenser, you can actually here the water flushing it out 3 times. I am also very satisfied with the flexibility of the agitator, it's removable and that is a great advantage. The glass door is fun since you can watch the action. Buying this washer was the best choice. Thank you, whirlpool, for creating such a wonderful product.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine is quiet,really gets clothes fresh and clean. The only thing for me is that its deep and hard for me to grab the clothes out. I'm 5'5 .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has been fantastic since we had it installed. Clothes come out clean and it’s easy to set up the next one with the preloaded detergent feature.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Removable Agitator is a Game Changer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is actually a great product. The removable agitator is a game changer. We can wash 2 weeks worth of load no problem for 2 of us.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Leveling feet

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine itself is good so far, but they went very cheap on the leveling feet. They are plastic and dont lock, so i had reset the feet multiply times already. Im getting fed up that after a few washing it get out of line an i have to relevel it. Im to the point where i wish i never bought it. It cost to much money to have to keep dealing with this problem.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Removable agitator

    Rated 4 out of 5 stars

    Removable Agitator and Spacious!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, especially the removable agitator when you want to wash my comforters!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool Color

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color. Works great just a little noisy otherwise would have been 5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Removable agitator

    Rated 5 out of 5 stars

    Whirlpool washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is great. I love that you can remove the agitator if you are doing more delicate items!

    I would recommend this to a friend
  • Pros mentioned:
    Removable agitator

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems it's a good washer so far. I don't know it's only been 3 days that we had this. Like all the features on this washer. Like that u can remove agitator off and on.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Removable agitator

    Rated 5 out of 5 stars

    Great Machine!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that I can remove the agitator when needed! My clothes come out clean with no residue on them!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes well, large capacity, quiet, great washer so far!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Removable agitator

    Rated 5 out of 5 stars

    Perfect easy to use washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mostly love that i can remove the agitator to wash bulky thing. Its quite and has many options that make things so much easier

    I would recommend this to a friend
  • Pros mentioned:
    Removable agitator

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this washer and dryer after having a terrible experience with Samsung washer and dryer. Although we haven’t had this set for very long we are extremely happy with this purchase. The removable agitator is a nice feature if you have big bulky items to wash. I would definitely recommend this set for someone that is looking for a quality washer and dryer.

    I would recommend this to a friend
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