Customer Ratings & Reviews
- Model:
- NS-PCGV30
- SKU:
- 6513560
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the Essential PC Gaming Chair's comfort, quality, and ease of assembly. Many appreciate the back support and fun design. However, some customers have noted issues with the chair's size, inability to recline, and insufficient padding in the seat area.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Padding
Ok for the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price but needs mote padding. Felt like I was sitting on the floor to be honest…returned it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia Essential PC Gaming Chair. We apologize that the chair didn't meet your expectations, particularly with the lack of padding. We understand that a comfortable seating experience is crucial for gamers and entertainment enthusiasts. We appreciate your honesty and feedback, and we're sorry to hear that you felt like you were sitting on the floor. We'll take your feedback into consideration and work on improving the design and comfort of our gaming chairs for future customers. We're glad you found a good price, but unfortunately, it wasn't enough to outweigh the issues with the chair's comfort. . Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-essential-pc-gaming-chair-black/6513560.p?skuId=6513560
- Cons mentioned:Size
great in the beginning
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smaller chair with no support. Over time the mechanism gets worn and loose
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback on the Insignia™ Essential PC Gaming Chair. We appreciate you sharing your experience, as it helps us understand our customers' needs better. Your insights regarding the size and support are valuable, and we are committed to continually improving our products to enhance user satisfaction. Thank you for taking the time to provide your thoughts! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-essential-pc-gaming-chair-black/6513560.p?skuId=6513560
Not great not terrible
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its alright. Not super comfortable, but its cheap so whataya expect. I wish the lean back was a bit softer and the back support a little more aggressive but its perfect for the price.
I would recommend this to a friendTerribly Erect
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the title says its entirely too erect. Sitting rod straight with no relief in sight. Its nice tho. But so… so.. erect.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Brigga,
We really appreciate your feedback on this Insignia™ - Essential PC Gaming Chair - Black. Do not hesitate to let us know if you ever need any help with it, remember that we are here for you and we are going to do always our best to assist you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST.
Chelsea
Insignia Support
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Cons mentioned:Size
Too Small
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too small for me, and pretty budget design. If you're a bigger person, get a bigger, sturdier chair than this one.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Yumae,
Thank you for taking the time to review our Insignia™ - Essential PC Gaming Chair - Black, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Insignia Support
Shella
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Chair
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its ok but would like if it stayed leaning back on it's own. You have to keep pressing on the floor to keep it leaning. Woukd expect a little more features for the price.
I would recommend this to a friend- Cons mentioned:Recline
Hard seat, no recline lock.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The chair looks nice, but thats the only good thing about it. Easy to assemble except for the arm rests, hard to line up properly. My butt went numb after using for 1 hour along with my hands from the hard armrests. And the other big no no was the spring for reclining was to stiff not to mention no lock position in any position for reclining.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thanks for your review.
The design of the chair is that the backrest can automatically tilt according to the user's recline, so there is no device that can be locked in any position.
Chair
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Chair is hard. It really wasn’t what I was expecting but it’ll work for now. My advice would be to try the chair before you buy it.
No, I would not recommend this to a friendNot bad, not great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad, not great. If ergonomics are something that are really important to you you'll find out fairly quickly if this is the right fit for you or not.
No, I would not recommend this to a friendsuper hard cushions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.chair looks nice but comfort is horrible. seat cushions are hard as concrete ...... like most low end gaming chairs. it was so bad I gave it to my kids instead of the trouble of returning it. do not mistake this for a DPS gaming chair which is very comfortable.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you again, DanielB. We’re glad you found the chair visually appealing, though we regret it didn’t deliver the comfort you expected. Your detailed comparison is very helpful and appreciated. Tine | Insignia Support
The the price a solid option!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Narrow seat but a great value for the price! For a first gaming chair it would be ideal. Will want to upgrade.
I would recommend this to a friend- Cons mentioned:Size
Too small
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way too small of a chair, maybe for kids this is good but not adults.
No, I would not recommend this to a friend Okay chair
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad chair but not the best for our use- didn’t notice until after assembly that the arms are not adjustable.
No, I would not recommend this to a friendUncomfortable
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall would not recommend. (I am 170 lbs) The chair has very thin foam on the seat and gets very uncomfortable on your glutes and hamstring area after about 30 min of use. The chair does not want to lean back very easily. It takes a significant amount of force to make the chair lean back. I really wish I would have spent more money on a nicer chair.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thanks for your review.
Could you please try as below to adjust the chair lean back?
1. Tilt enable/disable:
Enable tilt: pull out the handle.
Disable tile: push in the handle.
2. Tension adjustment:
The knob is under the seat.
Loose tension: counterclockwise Tight tension: clockwise
- Cons mentioned:Size
Wish it was bigger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent quality not the best. Was way smaller than expected.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello zdvk,
Thank you for taking the time to leave a review of our Insignia™ - Essential PC Gaming Chair. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, if you need further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Junk
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got 2 chairs poor delivery box damage on both was going to return them for refund but decided to use them outside for fire
No, I would not recommend this to a friend- Cons mentioned:Size
Not worth the price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice in pictures but not in person. The chair is extremely small. Im 5’6 and my head goes above the head rest. It is uncomfortable and you can feel the screws through the bottom even when they are not in all the way.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I'm sorry to hear that the Insignia Essential PC Gaming Chair didn't meet your expectations in person. I understand that you were expecting a comfortable and ergonomic seating experience, but unfortunately, the chair's dimensions and design didn't align with your needs. At 5'6", it's not surprising that the headrest is too small for you, and I apologize for the inconvenience. Additionally, the discomfort caused by feeling the screws through the bottom of the chair is unacceptable. We appreciate your feedback and will take it into consideration to improve the design and comfort of our products in the future. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-essential-pc-gaming-chair-black/6513560.p?skuId=6513560
Chair is
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent chair doesn’t really do much besides goes up and down and roll around
I would recommend this to a friend- Cons mentioned:Recline
Uncomfortable
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have to use a pillow or a blanket to add extra padding. Also, it doesn't lock in the recline position.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback about the Insignia™ Essential PC Gaming Chair. I'm sorry to hear that you're finding it uncomfortable and experiencing issues with the recline lock. We understand how important comfort and functionality are, especially for a gaming chair.
Your comments are valuable to us, and we'll take them into consideration for future product improvements. In the meantime, if you haven't already, please reach out to our customer support team. They can assist you with troubleshooting the recline lock issue or discuss possible solutions to enhance your chair's comfort.
If you have any further questions or need additional assistance, please don't hesitate to contact us. We're here to help!
Should have kept on looking...
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's just ok. Had I visited the store and sat in it, I would have opted for something else.
No, I would not recommend this to a friend
