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Customer Ratings & Reviews

$179.99

Customer reviews

Rating 4.5 out of 5 stars with 1234 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the Essential PC Gaming Chair's comfort, quality, and ease of assembly. Many appreciate the back support and fun design. However, some customers have noted issues with the chair's size, inability to recline, and insufficient padding in the seat area.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,234 reviews
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average chair, feel like they cut cost to make it profitable.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was stiff and uncomfortable to sit in for long periods. The quality didn’t seem to match the price either. Overall, I was unhappy with the purchase.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback regarding the Insignia™ Essential PC Gaming Chair. We're sorry to hear that your experience with the chair did not meet your expectations, particularly in terms of comfort and quality.

      Your comfort is important to us, and we understand that a gaming chair should provide support during long sessions. We continuously strive to improve our products, and your insights are invaluable in helping us make necessary adjustments.

      If you are experiencing discomfort, we recommend checking the chair's adjustments to ensure it is set up to fit your body properly. Additionally, if you have any specific concerns or if you'd like to explore options for a return or exchange, please don’t hesitate to reach out to our support team. We’re here to help and ensure you have a better experience.

      Thank you again for your feedback, and we hope to assist you further. BBY-ExBrand_Insignia

  • Best Buy Employee

    Rated 3 out of 5 stars

    Tad stiff

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brothers work chair broke and needed a quick replacement. It does the job for now.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    NOT WORTH THE TIME OR MONEY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    impossible to even put it together! the 4 mounting screws on the bottom cushion are completely misaligned so putting it together is impossible. not sure how this would have passed an type of quality control. now i have to go through the hassle of lugging this to the store to return. such a waste of time!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with us. We sincerely apologize for the frustration and inconvenience caused by the misaligned mounting screws. This is certainly not the quality of product we aim to provide. We understand how disappointing it is to have to return the item, and we deeply regret the hassle it has caused you. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Chair

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cheap chairs for kids room not the comfortable est

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello BryanC,

      Thank you for sharing your feedback on the Insignia™ Essential PC Gaming Chair. We appreciate your honest input and are sorry to hear that it wasn't as comfortable as you'd hoped. Our team is always striving to improve our products, and your comments will help guide future designs. If there's anything specific, you'd like to see improved or if you need assistance with a different product, please feel free to reach out. - Emman | Insignia Products BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Not for adult gamers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's for teenagers but not adults also missing the rocking action.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Reliable Chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good chair but it is not in favor of comfort.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    **Do not buy**

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not recommend this chair. The chair back screw holes are missing and the holes that were there the screws didn’t line up. It was a waste of my time, I had to disassemble the chair and return it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok chair

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok for the 100 dollars, I guess !!!!!!!!!!!!!!!!!!!!!!!!!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Get a different chair

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this and it feels like its held together with hopes and dreams. The four bolts that attach the bracket with level on it don't tighten all the way, I had to find some washers and use them. It hurts my back when I sit on it, I will definitely be taking this back.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback with us. We sincerely apologize for the issues you encountered with the product. We understand how frustrating it must have been to deal with the loose bolts and discomfort. Your comments will be taken into consideration to improve our offerings. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Cheap chair

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfort is a solid 3/10 definitely should be listed at a way lower price its good for what i need it for as temporary chair.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      I apologize to hear that the Comfort level of your Insignia Essential PC Gaming Chair is a solid 3/10. It's understandable that you may not be satisfied with the comfort level, especially if you're looking for a chair that will be used for extended periods. I appreciate your honesty and will make sure to pass on your feedback to our team to improve the quality and comfort of our products. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-essential-pc-gaming-chair-black/6513560.p?skuId=6513560 BBY-ExBrand_Insignia

  • Pros mentioned:
    Assembly

    Rated 1 out of 5 stars

    Not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Support isn’t great, screws pop out easily, overall easy assembly but not a great chair

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good chair...not so comfy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good sturdy chair my only complaint is that the cushions are fairly thin which isnt so comfy for any time longer then an hour.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking the time to review our Insignia™ - Essential PC Gaming Chair - Black, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.

      Insignia Support
      Angela
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    This chair isnt great to sit in

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is NOT comfortable. It has very little cushioning and the back isn't adjustable. It can tilt back but not lock into place. I screwed up and didnt return it in time. Now i have to buy a cushion for the chair i just bought. Best advice i can give is dont buy a chair online unless you've sat in it before.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Its okay

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chair is not as comfortable after a while of sitting it makes my bottom hurt

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We sincerely apologize for any discomfort you've experienced while using our chair. Your comfort and satisfaction are of utmost importance to us, and we regret that the product hasn't met your expectations in terms of long-term comfort. We value your feedback, and we're committed to continuously improving our products to ensure they provide the comfort and support you deserve. If there's anything we can do to assist you further or if you have any specific concerns, please don't hesitate to reach out to us. Your comfort is our priority, and we're here to help in any way we can. Keith | Insignia Support https://www.bestbuy.com/site/insignia-essential-pc-gaming-chair-black/6513560.p?skuId=6513560 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Do not purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We initially loved this chair. 4 months later it is broken and unusable. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with us. We are sorry to hear that the chair did not meet your expectations after four months of use. Your feedback is important to us, and we are committed to improving our products to ensure they provide lasting satisfaction. We appreciate your patience and understanding as we work to address this issue.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Incomplete

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ordered this on black friday for a christmas gift, received the package quickly. Just to open on day of and its missing the bakc and seat! Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're truly sorry to hear about the missing parts in your order. We understand how disappointing this must be, especially for a Christmas gift. Please reach out to our customer service team so we can resolve this issue promptly. Your satisfaction is very important to us.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Nice for a lawn chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice chair, but it is hard and does not have much padding.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Maurice,

      Thank you for taking the time to review our Insignia™ - Essential PC Gaming Chair - Black @ BestBuy, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.

      Insignia Support
      Shella
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Sucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is so uncomfortable has no adjustment and is a pain to sit in

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback with us. We are sorry to hear that you find the chair uncomfortable and lacking in adjustments. Your comfort is important to us, and we understand how frustrating it can be to have a chair that doesn't meet your needs. We appreciate your input and will use it to improve our products and services. We are committed to providing you with better solutions in the future.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not comfortable …

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the worst “gaming chair” ive ever sat in. Gave it away and the person inagge it to said the same thing. Sadly junk.

    No, I would not recommend this to a friend
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