Customer Ratings & Reviews

Being forced into a subscription that the company decides when you need us ridiculous. Additionally they only offer virtual assistance you can not get an actual agent to help. My printer has been unusable since December 26th because the ink was too low and it is January 10th and I still have not received ink. So I am unable to use the printer I purchased. And I only printed approximately 10-15 pages.

Starting to really hate this printer. It works fine and then goes "offline." Reconnecting becomes nearly impossible. After troubleshooting from both the HP app and the computer, nothing seems to work. The first time this happened, I tried various approaches for a week, then finally called the Geek Squad. It took another week to get them to the house to figure out the problem. The tech got the problem fixed quickly but said that it wasn't an obvious fix. I've now been able to print maybe five documents and it's back to being offline again. Fortunately, I don't need to print a ton of things, but when I do, this is a huge pain.

Not a great quality for the price. Photos don’t print very well and take a very long time. I wish I could’ve kept my old HP printer, but it died after seven years..

Wet easy to install and works fine. Does what we need it to do.

Prints good, copies good, drivers needed update and won't update. When plugged in it make a high pitched hummer noise. None of our other electronics do this. It was a cheap purchase and and we had the printer 2.5 months Want to return and I'm being told its passed the return date allowed.

Happy with purchase of HP printer. It has a smaller, more sleek design that I was looking for with same functionalities as bigger printer units.

Very satisfied with the smart printer! Good package with all the essential needs

Beautiful printer the fact you can use the FREE app take a picture with your phone and print out whatever is amazing!

Love my 2nd HP printer and love membership never have to worry running out of ink

I love this all in one except I cannot get it hooked up with Wifi so I can get my ink.

The printer was a little difficult to install but once I did, it worked great!

Bought this as a replaced for our old printer. Never had any problems. Works great.

It hasn’t been used yet. I bought the printer as a Christmas gift for my granddaughter. I know she will love it and use it as she s a college student.

Biggest drawback is the customer support at HP. Not very helpful. Have had it for only 4 months and in that time it will suddenly start making noises out of the blue. Not sure what's going on. Have to unplug it to get it to stop, otherwise it will go on forever. It's not like a short interruption. It doesn't always print on the first try either. **If you sign up for the free HP trial for toner** be aware they only roll over so many copies if not used. First few months I didn't do a lot of printing and then found out only a portion of the # of free prints didn't rollover. Works ok with wireless, a few times it didn't. Wish there was a better display on the printer like ones in the past. Everything is through a phone app so beware of that before you buy. That said it will keep logging you out of your app. Just 'fair'.

The printer was well Package! Haven't really got a chance to hook it up yet! Open to get it hooked up this weekend will write a review after that

Honestly was kind of iffy about getting it when reading the review but it works so well and connects to WiFi and even if you don’t have WiFi it has its own

This is perfect for all the family. Great quality and not too bulky like others

Pretty good. A bit bigger than I was expecting and wanting to works well enough

The power button is located in an inconvenient place in the back and the cord to the power is so loose, it keeps falling out so I have had to tape it with duct tape.

I simply love my ENVY printer. Very easy set up and color is perfect for my needs. This prints fits perfectly in the small space that it is designated for.