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Customer Ratings & Reviews

$1,499.99
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Comp. Value: $1,999.99

Customer reviews

Rating 4.7 out of 5 stars with 457 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are satisfied with the HW-Q990D/ZA soundbar, highlighting its awesome sound quality and powerful bass. Many found the setup process to be very easy. The soundbar also offers good connectivity with its wireless speakers and is easy to use, with sufficient volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 457 reviews
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Wow! My Living Room is Now a Cinema!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alright, let me tell you, if you're on the fence about upgrading your home audio, just jump! I finally pulled the trigger on the Samsung HW-Q990D, and my living room has been completely transformed. Setup was shockingly easy – everything connected wirelessly, and I had true surround sound going in minutes. Movies with Dolby Atmos are an absolute game-changer. The sound just fills the room, coming from all directions, even overhead. It's truly mind-blowing, like being in a premium movie theater every time. Dialogue is crystal clear, and the subwoofer delivers this deep, rumbling bass that you can really feel without it being overwhelming. I'm also a big gamer, and this soundbar is perfect for my PS5. The fact that it supports 4K/120Hz passthrough means I don't have to sacrifice any visual quality for amazing audio. Games sound incredibly immersive, whether it's footsteps behind me or explosions rocking the screen. Plus, with my Samsung TV, the Q-Symphony feature is just next-level. It blends the TV speakers with the soundbar so seamlessly that the soundstage feels even bigger and more cohesive. It really makes a difference, especially for those subtle environmental sounds. Now, it's not absolutely perfect, but the minor gripes are easily overshadowed by the performance. The remote is a bit basic, so I mostly rely on the SmartThings app for tweaking settings, which honestly gives you more control anyway. Also, you'll need four power outlets (soundbar, sub, and two rears), so plan your cable management! But honestly, these are tiny trade-offs for the incredible audio experience you get. If you're serious about your home theater, the Q990D is worth every penny. You won't regret it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup, Sound quality

    Rated 5 out of 5 stars

    Best “Surround Sound Bar” I’ve heard

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds tread. Easy to set up with excellent surround sound for a soundbar.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system sounds amazing once it is set up properly and the different settings optimized. My buddy has it and that convinced me to purchase it. I will say I wish it were easier to optimize for someone not very savvy on AV. I cant get the HDMI ARC to work, even though my TV has it, so I had to plug it into a different HDMI outlet on my TV. I would have liked an option from Best Buy to just optimize the set up, as their delivery and install was $170 (including mounting). I did not want or need mine mounted. They used to have a geek squad service for a simpler request. Mine sounds good, but it doesnt quite have the same sound and bass as my buddy's. I will say I also waited for this to be the deal of the day to save 50%. It is a great system, but not sure it would have been worth $2k.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup, Sound quality

    Rated 5 out of 5 stars

    Best speaker for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and easy set up. All I need now are the stands for the box speakers!

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    LOUD!!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For easy setup and great sound this is the way to go. Looked into inwall/ceiling speakers and av recievers but i didn't want the hassle. I was a little skeptical of the 8" subwoofer but it fills the room with bas very well. Paired with a samsung tv and q-symphony really makes a difference. Ran our old 2.1 sound bar between 45 and 55 for regular tv watching and even at 100 for movies it was not impressive. The 990D for regular watching is between 12 and 18. At 50 this think shakes the whole house. Beyond impressed with this speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Setup, Sound quality

    Rated 5 out of 5 stars

    Amazing soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing soundbar. Was really easy to install and setup great bass shakes the while house

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup, Sound quality

    Rated 5 out of 5 stars

    Great surround sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up, sounds great. Love my upgrade from my old system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup, Sound quality

    Rated 5 out of 5 stars

    Superb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb sound, very easy setup. Movie theater speakers in your home

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Excellent range of audio quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bass is excellent, and the content that billows through the speakers sound fantastic. I look forward to it's use everyday after work. Its that good. The price is worth it. Haven't had a bad day with it. I'm already did all my HW on it, and I'm proud to finally own one. It was very hard to get!

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Alternative to Sonos

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 990D is an impressive soundbar! It sounds better than my Sonos system if I am being honest. This is a great alternative for those who want Dobly Atoms and sound comparable to Sonos for less. I saw the Q990D on sale and jumped at it. I initially tried an open box that was listed as "excellent condition for $1100. However, it was not "excellent condition." It was on sale for $1499. Therefore, I purchased it new and returned the open box. I then found it for $897 on Woot (really wished Best Buy price matched with Woot). For those who are not audiophiles but audiophile dabblers, this system almost knocked our house down during the first scene of Oppenheimer. My wife thought the Q990D sounded so good that she wanted me to purchase another one for our family room. The setup is quick and easy. Comes with a soundbar, wireless subwoofer, and two wireless rear speakers (true wireless like Sonos). Soundbar system that includes the main bar, a wireless subwoofer, and two wireless rear speakers. It supports Dolby Atmos and DTS:X sound through an expansive 11.1.4 channels. Overall, the sound quality is impressive and immersive. Bolstering 11.1.4 channels for Dolby Atoms and DTS-X support. The subwoofer is extremely powerful. If you are into gaming, the 4K/120Hz pass-through is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Amazing sound, simple setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung makes the best sound bar systems on the market. The sound from this setup is simply amazing. Go to a local BestBuy and hear it for yourself. Dialogue is clear, surround sound is immersive, and bass is appropriate. You will never reach the same level as a dedicated receiver and speakers, but for the price and the convenience...this is worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Sound is perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup is straightforward plug in and you're ready to go and the sound is amazing on any movie and show especially Top Gun and any Transformer movie I guarantee it but wait there's more; if you download the SmartThings app you can customize your sounds even more. Money well spent in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Sound bar HW-Q990D/ZA 11.1.4 Channel Q-Series

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and connect the entire unit as describe on the instructions, just have to figure out how to hang the surround speaker, the sound is awesome, I feel like inside a cinema when watching action movie.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I recommend! Surround quality is great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar rocks! It was a little confusing to install because I wasn’t understanding how to connect my Amazon Firestick and my PS5. The only issue I have is that in the two months that I’ve had it, I’ve had to unplug and re-plug the power twice because my PS5 stopped connecting playing sound. Other than that it sounds amazing! The surround sound is unreal! I hear every little background noise - to the point it’s freaked me out! Definitely recommend :-)

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Instant Home Theater Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung HW-Q990D sounds amazing. Immersive Dolby Atmos, booming bass, and the wireless rears make movies feel like a theater. Huge upgrade—especially at half of — love it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Sound, Stable Software - Just don't update

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having software issues with numerous soundbars that had me tearing my hair out (no audio, audio and video passthrough not working correctly, disconnects during Bluetooth and Chromecast), I appreciate how stable this soundbar is. I set it up, it didn't bug me about connecting it to wifi, I plugged in my numerous inputs and it all has been working flawlessly. 120hz HDR passthrough is excellent, it receives the proper audio formats from any source I send it, and works great connected to my Sony TV and various game consoles and PC. The sound quality is very good, rich and detailed and the vocals are *so much* clearer than I have heard from other soundbars (another reason I upgraded). The various sound modes are useful, there is a ton of customization, and the soundstage blew me away. It feels like a full surround sound system, really only lacking in some midbass detail which is to be expected of any soundbar. It's been a great purchase, well worth the money and upgrade for far less headache than my previous soundbar which had muddy dialogue and frequent disconnects (both of which made it hard to host seamless movie nights or watch parties). The only last thing I will note is DO NOT update this soundbar or connect it to the internet or the phone app. Samsung has a long history of ruining devices with updates and this is apparently no different, with one update fully bricking the soundbar and another causing a ton of eARC dropouts. I bought the soundbar, set it up as is, and have tweaked it using the remote. If I want to Chromecast music to it, I Chromecast to my TV then turn the screen off, so the soundbar can stay fully offline. The app should let you disable auto updates, but there are many reports of this not actually preventing updates, so the only way to be truly safe is to keep it fully offline which is not a thankfully difficult thing to do! Giving it four stars for this reason. At this price, this should not be a problem. If it ain't broke, don't fix it, keep this thing offline and I think you'll fine it's an excellent sounding and stable soundbar that will accomplish just about anything you want it to.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Samsung hw-q990d top tier system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best surround system I have ever owned. This system provides a very immersive experience and the bass is just right.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    True wireless with hidden wires

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This great sounding unit can be installed with the wires concealed in the wall for a clean professional finished look. We called Innovative Wiring Solutions of Katy for our installation and they provided an affordable solution.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    This thing is incredible!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is incredible. I feel like I’m in the movie theatre. Easy to setup. Sleek look. Ties in great with a Samsung S90F 77” OLED. Truly immersive experience.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Setup, Sound quality

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound system. Bass is powerful as well. Great for watching movies, TV, games, and listening to music as well. Very easy set up too. Definitely would recommend.

    I would recommend this to a friend
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