Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 268 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers find value in the 25L Gaming Desktop's high performance and speed, with many noting its ease of use. The RAM and quiet operation are also appreciated features. A minor drawback mentioned by some is the limited number of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 268 reviews
  • Rated 5 out of 5 stars

    crazy good computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is by far the best gaming computer i have ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Ram

    Rated 3 out of 5 stars

    Good for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this PC has met my expectations! I was skeptical about buying a prebuilt PC, but this one is pretty good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great starter computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great out the box computer would replace the included mouse and keyboard with something better though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good for the price!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pc has turned out to be better than expected. Has been rock solid and I like the aesthetics of the case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My godson loves his early birthday and Christmas gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great first computer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First gaming computer and it works great. Haven’t had any issues and setup was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ..

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was very fast.Looks good and excellent value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good performance for the price

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just enough bang for the buck, dont expect the included mouse and keyboard to be high quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gaming pc

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a decent product. never had any real issues with it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    1 less M.2 slot and 1 less 3.5 bay than listed

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the specs page: Number of M.2 Slots 3 Number Of Internal 3.5" Bays 2 I only found one additional M.2 slot, totaling 2 M.2 slots. I only found one internal 3.5 bay as well. Otherwise, it was a good purchase with the discount.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great customization however the GPU wasn’t working

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately the GPU wasn’t operating properly and causing me not use the computer to its full potential. I sent it back via UPS.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Failed attempt by BestBuy and HP

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the Open Box - the keyboard and the computer have issues. The computer shuts down every several minutes and the keyboard sticks. Not their best effort to satisfy customers. I've been working with HP to get this fixed, but they just want me to keep trying to update drivers, windows etc. I really wanted a computer that would at least work when I got it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unsure

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I may edit this review at some point. Or I may just trade this in for something else. I have not been able to use my desktop because it will not recognize that windows is installed. Also, when trouble shooting, I've received the message several times that it doe not have a hard drive. Between work and having a small child, it's not always easy for me to take time to troubleshoot or even return an item so I am definitely disappointed at the moment.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No power cord

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had no power cable and only fix was to send whole thing back.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Beware

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    and i5 for this price? It’s decent performing but don’t buy this if you can get a ryzen 7 or i7 for the same price

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage computer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not purchase. Blue screen and hp is no help. Thay arecsaying manufacture warranty is only for hardware, not software.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible HP Product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible... HP should have re-thought this. NOT Recommending to anyone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level, Performance, Speed

    Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thsi pc is absolutely amazing its quite, fast, and good for every video game no problems at all. If your on the edge of buying this or not you 100% should.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP is not what it used to be.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who designed this PC??? I've been a HP customer for many years, but was surprised with this HP OMEN 25L. I replaced my older (and great) 10 year old HP OMEN that was beginning to have issues with the motherboard, so I naturally gravitated to a new OMEN. This PC has only ONE expansion slot for a SSD. While it has physical space for more, it has only one SATA power and data cables. There's no plug on the motherboard for more. I was having issue with connection speed, so HP support fiddled around remotely and updated my BIOS. My system turned out to be slower. HP tech support, if you could understand them, was horrible. I later spoke to an independent tech support person at my work who suggested I simply insert a new ethernet card in an available PCIe slot, but there are NONE. The ethernet is plugged directly into the motherboard, and there are NO available PCIe slots for ANY type of expansion. I later replaced another PC, but this time with a DELL. Wow! Multiple SSD expansion available, open PCIe slots available, allowing me to make several personal upgrades.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved his gift he plays on it all day tge lights look awesome

    I would recommend this to a friend
Sponsored