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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 568 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers value the Inspiron 14 for its excellent overall performance and adequate processor speed. Many appreciate its portability, good battery life, and fabulous touchscreen. Some customers have expressed concerns about the weight and fan noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 568 reviews
  • Pros mentioned:
    Portability

    Rated 3 out of 5 stars

    Not the best

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally I didn’t really like it and decided to go with a 2-in-1 instead which was a better fit for me.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great so far!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price! A little heavy, but otherwise perfect for serving basic functions.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    H

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working fine best for minimal use and battery life is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Bargain

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer Great price. Does everything I needed it for, Paying bills, social media, photos and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Good Company To Buy From

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience over the years with buying several laptops and tablets from Best Buy has been excellent. They describe their products very well on their website, they have competitive prices, they have top notch shipping, their employees all seem to have a good attitude and it is very easy for a store pickup. And ... This particular laptop purchase was excellent for my needs and I am very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ONE WORD "AMAZING" I LOVE HOW IT TURNS IN TO A TABLET AND ITS VERY LIGHT, THE BATTERY LIFE IS ALSO REALLY GOOD

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Excellent laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. For school asigments is excellent, it´s very portable

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 1 out of 5 stars

    Be aware. Read this about Wifi!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item TWICE. The first one had issues from the get go. Took it home, unboxed it, bam. The screen and laptop itself is nice and loved the screen quality. Feels light and has a smooth surface. It was a midnight blue which is actually a lovely color. However, the startup was rocky. It gave me so many issues with the wifi connectivity. It just would not connect or it would but drop within minutes. It is NOT my wifi connection as my other devices all connect with no issues and my modem and router all work very well. Took it back within hours of purchasing only for Geek Squad to tell me it definitely has some type of hardware issue. Decided to exchange for the same because I was naive to think it was an isolated issue. Bam! Second one did not connect at all. Called my internet provider for confirmation or help and it was not an issue with wifi. Took the second one back to geek squad and it connected there! Was told to take it home and try it again so I did exactly that. Unfortunately, it did not connect at all. I have read other reviews here, on Reddit, other sites and there are tons of wifi connectivity issues with this one. I ended up returning it and switching to Apple product.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Vane,

      Thank you for taking the time to leave us your review. We sincerely apologize for the trouble you have encountered with your Dell Inspiron 14 2-in-1 Touch Laptop due to which you opted to return it. This is certainly not the type of feedback we like to hear from our valued customers, or the type of product Dell intends to deliver.

      Furthermore, we always strive to get better and reviews like yours help us develop products our customers love. Your feedback will be shared with our quality team for consideration in future enhancements in products.
      We really hope that you would give Dell an opportunity when making your next purchase

      If you are still experiencing issues, with a little more information from you, we would like to help you resolve issues you may be facing to your satisfaction. Please do not hesitate to get in touch with a Dell representative using the information provided below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Minhaj@Dell Dell

  • Rated 5 out of 5 stars

    It's a wonderful laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is wonderful. I upgraded its RAM, and it significantly improved my overall experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good machine

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine, however, after 1 year of use indicated a problem with the hard drive and Best Buy came to my home to replace it free of charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were pleased with the lap top we got. For the price it does more than enough.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent yes a wonderful selection and I always trust Best Buy for quality and price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product has done everything I expected it to do. I have to get another one for my family.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance. Best battery life. Overall best..

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from my old laptop. Touchscreen is nice and also the size of the screen.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Dell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small compact good for students. Dell is a reliable company and stands behind their products.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dell laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this! Also, staffs is accomodating and very helpful to choose what we need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, I wanted a smaller screen and this is just what I was looking for

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Was easy to set up and download all programs that I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service very good and have many great program

    I would recommend this to a friend
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