Customer Ratings & Reviews

Great computer! Customer service was top notch! Geek Squad was great to work with as well in setting the computer up.

This laptop seems to work very well so far. Ask me again in a few months when my son is deeper into his classes!

I haven't had the opportunity to "really" dig in and work on this laptop. So far it worked well & has been easy to use & set up.

Great service great product. Definately will shop at Best buy again.

The performance is too good and it is worth of its price. It has a different design with curves on its corners and is good for coding and gaming as well.

While the laptop has an appealing design, I found it disappointing due to the lack of multiple ports. It only allows for one connection at a time. Additionally, connecting a USB device is quite challenging, and I am not fond of the touchpad functionality, which is difficult to operate.

Laptop for my teenage son. Hopefully, it will last through college.

I would rate this around 4.7 because is excellent overall function. The only thing i dont like from this unit is the placent of the usb -C slot. It should have place one of each side for easy access or put an extra one on the left side.

The HP team was very helpful showed me other models b4 the HP and ended up buying the brand they were there repping for. Great product

Great and fast! Great resolution and very versatile.

super nice I like it can run over watch and run any work program

This is a fantastic little Windows laptop, aimed squarely at the professional/creative/business crowd. It will also work for any college student, but may be “overkill” for that purpose. Upon unboxing, it’s easy to see why. You get the laptop, a charger, some documentation, and a little soft sleeve. The laptop uses a brushed aluminum finish, one that looks and feels premium. There is no flex or creakiness to note, either. It’s sleek, modern, and classy. The charging cable is also braided which is a nice touch. Once you get the device out you’ll notice how slim and lightweight it is for using such high-end components. It’s not an ultralight device, but compared directly to say a 14” MacBook Pro it’s right on par with those dimensions and weight, which is nearly the standard. Though, considering the MBP has more inputs to use you could argue that would be an issue (but more on that later). At any rate, once you’re powered on you’ll notice the screen. It’s a 2.2k glossy IPS panel that uses a 16:10 ratio and one that boasts 100% sRGB. It’s a decent looking display, and seems color accurate out of the box. That said, it’s not very bright at 400 nits. I was hoping for more, and the large bezels detract from the image itself. It’s a touch screen though, which is nice. Performance wise there’s not much to say. Yes, it’s very fast and can handle nearly any workload you may encounter or use case. You can look up other reviewers who threw the laptop into benchmarks, but for nearly anyone you’ll find it plenty fast and speedy overall. It’s a 10-core, 20-thread power efficient APU, outperforming the M3 Pro and M2 Max chips albeit with slightly higher power consumption. The RAM has good speed and won’t slow you down either. The biggest drawback to this laptop is merely the inputs. It’s nice to have two Thunderbolt 4 ports, and one USB A port, but that’s all that’s included. It’s hard to market this as a creative laptop without an SD card slot or any more inputs overall. There is Wi Fi 7 2x2 included which is a great plus, and the included speakers are actually decent, though you’ll want to tweak the sound settings with the included DTS:X Ultra license. Battery life is very good, and I could comfortably make it through about 9 hours of normal use on one charge. The keyboard feels responsive and keys have a nice touch/finish to them, all while being backlit of course. Copilot+ is interesting, but I didn’t really use it overall. Microsoft seems to still be figuring out how to implement it. That all said, it’s a great Windows laptop in a small and sleek package. I do think the lack of inputs and large bezels are areas that HP could improve on, and for that I’m taking away a star. Other than that, it’s a close rival to the MBP area of business-oriented portable devices, and one you should consider if it can meet your needs.

In general terms, it is a computer that meets most expectations, but it does leave me with a bittersweet taste since some freezing problems are presented, which worry me since it shouldn't happen due to the RAM it has.

Great laptop. Seamless performance. Great sound and video.

Very clear and easy to use. It has many gadgets for a new computer and it has a guide to let you set up your computer .

Good product, works good for your kid going to college.

Small but portable. Take some getting use to. Fast in speed.

The only “but” I have: Goes out of battery too fast. The touch screen is great and the size is perfect to take it everywhere. Easy WiFi connection settings. Very nice computer.

Good computer and offers all the features i was looking for

Great laptop. Probably more computer than I need. !