Customer Ratings & Reviews

The service of the delivery and install staff was wonderful. However, they have me a 4 hr window and came late in the day, do I had to wait at home for hours instead of having a 1 hr window. Also, the visit of having my TB mounted was over $250. I am a disabled person and had no choice but to pay it. Before I hurt my back, I could've done it myself, but because I'm nice disabled I had to pay $250. Then, they couldn't mount the TV at all, do I waited at home for nothing. They took back the wall mount and had me order a pedestal TV stand which I put together myself. So my entire day was waisted do to inefficiency.

I'm not tech person at all, so take my review with a grain of salt haha. A really awesome looking laptop for sure with neat things like the glowing keyboard, manual fans you can turn on, and just handy layout. Just sad it's not google friendly and certain apps can't be downloaded onto it. Also got it in order to play BG3, but there's not enough disk space on it, and I haven't even downloaded anything onto it yet, so kinda bummed there.

When it comes to Best buy's service, there is no beaten Geek Squad service. Have no idea how they gave them a name geek squad because they are furthest from geeks. Those guys rock.

I spilled a good quantity of liquid into my last laptop, so getting the protection was very necessary this time. Hopefully I never need it, but it’s better to have the first time around.

Great laptop, fast and performs well. Excels with gaming and other personal tasks.

This Lenovo ROCKS. Fast, almost plug and play. Paired with my iPhone quickly.

Lenovo is durable. I have previous lenovo laptop which was drop to the floor but still working. Thats why is the 1st choice for my son school laptop.

Whether it be fixing my laptop or mounting my Tv I know I can count on the service that Geek Squad provides!

It’s really nice if you tend to be a bit irresponsible with handling your belongings, like me. I would recommend it for anyone who’s not extremely careful with their laptop.

Great team at best buy, theyre able to help out efficiently.

Fairly easy to deal with outside of being transferred around to get to right department. Other than that good.

I got this extra protection for my computer and it was so worth it . My daughter stepped on my computer screen and they made getting it fixed so quick and easy !

Feels good to have s security blanket warranty for my new laptop.

Haven't needed but wasn't much Incase need. For my Lenovo laptop

My computer screen was stepped on a few days before having to leave for college they fixed it and shipped it to the nearest store near my institution.

Accidental Geek Squad Protection is the best option when you buy a electronic devices.

Portable astrophotography is a tough job for a laptop. Between exposure to the elements and working in darkness I've destroyed two laptops in 3 years. This time, I decided to buy some protection. $85 for 3 years could be a good investment.

Love Geek Squad! They can help you set up anything new, and will help fix any problem you could encounter. They delivered and set up our tv ,explained all the new features..

Cery helpful for newbies like me who doesnt no much about laptops, great for quick fixes and guidance through the computer world. Lol!

Excellent service I highly recommend! Geek sqaud got your back when you need it the most!