Customer Ratings & Reviews

Most amazin purchase ever will definitely recommend to everyone

I always purchase the warranty offered by the Geek Squad. They have fixed a computer and more recently they helped when my TV went colorful and then was unresponsive with power source confirmed and reset attempts. The process was simple and very quick.I will always continue to purchase the warranty because they truly have the best service I have come across. Also they do not treat you like you are a bother or stupid. They ask valid questions and really do assess and find the best solution for the individual situation.

Thank you, I love the services. I will always use the services.

Its always good to have membership.It’s worth it just in case if something happen to your electronics.

I’ve never been disappointed with the squad! If I need help, I get it.

But this has a birthday present for my one year-old granddaughter her tablet and it’s a definite must

Seems like a great deal is somethings happens to the tablet

Bought this as a gift for my toddler nephew and it wokrs great.

Perfect gift for my niece , and awesome birthday gift

I recommend this if your buying for a child because they are accident prone. My daughter got a tablet for Christmas, two days later it was cracked because she left it on thr floor and the dog walked across it. Best Buy replaced it no questions asked.

Well haven’t had to really call nd have them fix or repair the fire tablet but I think having the protection for a year for &25 Was good deal can’t go wrong with it I bought it for my 5 year old son so in case he accidentally drops or something happens to it I wont have to worry cuz they will replace or fix it

I had purchased my daughter a amazon fire tablet for Christmas and added the protection plan. Well, the tablet didn’t make it to December 26th. When I finally made it in to the store, it was so easy to turn in and get my replacement. I really thought it was going to be a hassle, but it turned out to be a breeze. I recommend a protection plan especially for kids.

Great product warranty, for all my electronics purchases I only do Best Buy. I appreciate they stand by there warranties and Geek Squad is unmatched.

Love re fast service and efficient whenever i need a service at this store

They actually didn't ask any type of question when it came to getting the item fix and in my case exchanging it for a nother one i was in and out from the store in a matter of minutes and they also give me a reasonable price on a new device

We have yet to use this service for what we bought it for, an Amazon Fire tablet for my 5-year-old. I do have experience with Geek Squad services in the past though and it has always been the easiest warranty service I use.

I have always had great experiences with anyone that Best Buy puts in their Geek Squad. These people always are nice and helpful and have never given me a problem for a need for replacement, help in fixing something, or finding an item that I am looking for.

Geek Squad support services are reliable time after time. When you have one desktop and 4 laptops, something will eventually go wrong and it’s a quick phone call to have them remotely take over and fix the issue. It’s nice to have Geek Squad on your side!

I love geek squad. They need to give customers the option to get there money back and not a gift card if the product no longer works. I prefer Walmart plans because after 3 repairs u get your money back or can opt to get gift card.

awesome service they go above and beyond treated me with respect and got to the root of my issues