Customer Ratings & Reviews

The plan itself is fine. When we used it they were fast & professional and it was repaired/replaced quickly. Would have liked to know when I purchased the plan that the tablet would need to be sent out instead of being fixed in house. Sometimes you can't go without so sending it out was an issue.

There amazing they fix fast and are great i recommend

So far so good, I have used this before and they were patient, attentive, and solved my issues. I had gotten a virus on my computer and took care of it.

Used them before many times. Always got my equipment going.

Its a great way to be cover your equipment if any accidental damage occurs

always pays to be safe because accidents happen and this is a headache saver.

I took my tablet in for a no charging issue. Geek squad explained the whole process of sending it in and getting it repaired. The process was easy and was given a link to track progress.

Honestly forgot that i even bought this. Hopefully this will be helpful incase the 3 year old decides to bathe the device. ❤️

Havent had to use them yet and idk if that due to their end or not but i call that a win in my book

Hoping I don't need it, but it's reassuring to know I do.

Easy appointment scheduling, short if no wait time. Representatives are knowledgeable and personable.

The two year protection really helped out with my child’s tablet when he accidentally broke it. It got repaired to be as good as new.

I always purchase Geek Squad service with items that I know I have no business trying to repair, it provides me with the security knowing should something go wrong, repairs are covered. Best way to go.

Seems like a great deal is somethings happens to the tablet

Seems like a great deal is somethings happens to the tablet

Good for peace of mind for 3 years and a good price as well.

My kiddos broke our tablet so I am so happy we purchased the 2 year geek squad protection. They were able to swap it out, but we are still waiting on the tablet via mail since they were out of stock in store.

I have used the Geek Squad Protection on any device I purchase. I LOVE IT! It really helps when a device stops working. I can just go into the store. Get a store credit & purchase another device with the store credit. It really comes in handy for devices that just stop working. And I would definitely recommend it to anyone. 10/10!

I love the fact that they are so accessible and knowledgeable. They have helped me numerous times when I needed assistance.

Geek Squad ADH is a must have for any electronic. People complain that they will be without a computer or tablet while it's sent out, but what do you expect? It has to get repaired. Best Buy makes it Easy!! Drop it off, it gets sent out and you get back fixed and working device. Any work on computer or tablet costs a lot of money. You would be stuck with that bill if you don't have ADH. And for 3 or 4 years. If it stops working or you drop it down the stairs or kid spills soda on it...... It's covered. Don't forget to always add ADH if it's offered!