Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 4458 reviews
(4,458 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Electronic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys from geek squad they’re pretty helpful. They help a lot with all my needs.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad fixed my son's laptop.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son's computer was running extremely slow. I then took it to Geek Squad, in order to determine what the problem was. It turns out, that there was about 9 different trojan viruses that somehow made their way ont his computer. Within 15 minutes, Geek Squad had removed the viruses, and got the computer running as good as new! I definitely recommend bringing poorly running electronics such as: laptops, desktops, smart phones, televisions, and all other electronics that are performing poorly, or not at all, directly to the technicians at Geek Squad. You will not be disappointed.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think the protection plan from Geek Squad is really worth it for small electronics that have a higher risk of breaking. Bestbuy has always treated me right.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Nice to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like geek squad, cause they care about helping you get your technology back up and running
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Don'y Say No Right Away
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Okay, okay, I know we're told that service protection plans are a waste of money, and for the most part I agree, but when I bought a Surface laptop about three years ago I decided to purchase a three year contract to protect it. And wouldn't you know, about three months before the contract ran out the camera on my laptop died. Best Buy gave me a full refund for my computer (on a BB gift card) and it paid for a brand new, better Surface laptop (it was on sale!). So I took out a three year contract on the new one. Expensive? Yes. But I tell you, when I walked out of the store with a new Surface that was purchased with that refund, I breathed a huge sigh of relief (and I had a smile on my face!). I would buy a service contract for a small electronic device I bought for $30 - $50, but on the more expensive items (think computers and TVs) I would recommend them, just for the peace of mind.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been an excellent laptop! I have used this in college for the last 2 years. It has done everything I've needed and more!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
geek squad is always dependable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always trust geek squad, they help with no hesitation!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Amazing for everything
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this tablet It is amazing for so many things like watching stuff on here, playing games and other a source of stuff So I really recommend this tablet a lot
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great protection to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had to use Geek squad, but I thought I'd purchase it because I rather be safe than sorry.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A MUST BUY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE IT THE PRICE WAS NICE , FITS MY NEEDS, I WOULD RECCOMEND ...NICE VIDEO
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Haven’t needed it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t needed it yet. But always easy to use when needed
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best ever
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Most amazin purchase ever will definitely recommend to everyone
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My tablet recently broke and I had geek squad protection and they helped me fix the problem without any hassle and were super friendly during the whole process!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Geeks !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable and professional Guys were on time
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
So secure with the geek squad warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel so secure with the geek squad warranty! Bought the two year to be safe! Great value
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Very good service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you, I love the services. I will always use the services.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
S9 Ultra
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, have enjoyed using it thru all my travels.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Grateful!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve never been disappointed with the squad! If I need help, I get it.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
CUSTOMER SERVICE EXCELLENCE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful service, my Best Buy Sales Professional guided me through the process efficiently.
I would recommend this to a friendRated 5 out of 5 stars
Glad to have purchased Geek products
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the 3year plan at 59.99 .Thank goodness I did! Because if I had not I would have been out of 164.00 dls!! Lesson learned I will always purchase insurance!!!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friend


