Customer Ratings & Reviews

Used them before many times. Always got my equipment going.

But this has a birthday present for my one year-old granddaughter her tablet and it’s a definite must

As always on a decently priced item this is a great added feature that provides ease of mind if anything were to go wrong.

Its a great way to be cover your equipment if any accidental damage occurs

always pays to be safe because accidents happen and this is a headache saver.

Thank God for the insurance although I'm a little upset that they don't offer the one year anymore. My son is autistic and sometimes we make it anywhere from 6 days till we're lucky at 6 months but I am so happy that 9 out of 10 times I have gone to replace it after he is smashed it they have been able to replace it right there in store and then I just buy the insurance again only one time did I have to wait for them to order it I will never buy another one without the insurance

Hoping I don't need it, but it's reassuring to know I do.

These folks are the very BEST! I took a phone for screen replacement and was so impressed that I knew this is where I would deal with future electronic needs. After retirement I needed to update my home computer system and purchased a tablet and accessories because of the wonderful folks. They moved my files and set up my new tablet so all I had to do is bring it home and turn it on. They are so helpful and so friendly and professional! Thank you so much Geek Squad!!

The plan itself is fine. When we used it they were fast & professional and it was repaired/replaced quickly. Would have liked to know when I purchased the plan that the tablet would need to be sent out instead of being fixed in house. Sometimes you can't go without so sending it out was an issue.

Seems like a great deal is somethings happens to the tablet

Seems like a great deal is somethings happens to the tablet

Havent had to use them yet and idk if that due to their end or not but i call that a win in my book

So far so good, I have used this before and they were patient, attentive, and solved my issues. I had gotten a virus on my computer and took care of it.

Honestly forgot that i even bought this. Hopefully this will be helpful incase the 3 year old decides to bathe the device. ❤️

Easy appointment scheduling, short if no wait time. Representatives are knowledgeable and personable.

I always purchase the warranty offered by the Geek Squad. They have fixed a computer and more recently they helped when my TV went colorful and then was unresponsive with power source confirmed and reset attempts. The process was simple and very quick.I will always continue to purchase the warranty because they truly have the best service I have come across. Also they do not treat you like you are a bother or stupid. They ask valid questions and really do assess and find the best solution for the individual situation.

This was by far my favorite tablet I've used, large, beautiful screen and very efficient using it for work in construction. Unfortunately, someone else liked it too and stole it out of my truck. Would buy another if it went a little lower in price. Best buy, please add a way to cover lost and stolen items in the protection plan. I mean, I spent $150 on the plan, $100 on a case and screen protector to make sure it'd last,and that was basically all for nothing.

Good for peace of mind for 3 years and a good price as well.

I took my tablet in for a no charging issue. Geek squad explained the whole process of sending it in and getting it repaired. The process was easy and was given a link to track progress.

The two year protection really helped out with my child’s tablet when he accidentally broke it. It got repaired to be as good as new.