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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 183 reviews

Rating Filter

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 183 reviews
  • Rated 5 out of 5 stars

    Geek squad help phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how they take care customers. Very helpful and knowledgeable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for peace of mind but never needed it. I kind of wish there was at least a partial rebate policy if you never used it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my grandson for Christmas, it does everything that I need it to do for a 11 year old

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I haven't had to use it yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. I haven't had to use the Geek Squad Protection & hope I don't need to, As with all insurance, you pay just in case something happens. With any luck you won't need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a must!! Every time, easy fixes or a quick swap and you’re done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jens Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use geek squad protection ytou never know whats going to happen to what you purchased always better to be safe than sorry .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection plan had no issues when need the screen repaied on my gransons tablet. Received it back in a timley manor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really can't leave a real review for this because haven't had too use it yet, But feels good to still have it when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as always buy ar best buy for my electronic services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backing up a merchandise, good for the moral.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gives us more confidence on the purchase of an item which we know noting about. At least it being given a backup on it's quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan when you get a new device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad replacement plan has always gave me a piece of mind when making a purchase from Best Buy. I never had to use a replacement plan into recently. The transaction was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greattt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 year is perfect to be completely honest with you on this. I like how we can bring it back and they will replace it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    You should get this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the warranty. Always get the warranty. Always get the warranty. Always get the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better tech support than my carrier.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since Verizon would not give me good tech support, I went with the Geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plans ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buys Geek Squad protection plans are the best. I wouldn't buy any electronic anywhere else because they've got great prices & great prices on there protection plans which covers so many things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good policy to have incase of problems with Samsung cell phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employee are always polite, helpful and friendly. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not used yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should be great as this is on my husbands phone and he has camera issues a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the 2-year warranty offered on the phones. Hopefully you will continue to do Verizon Wireless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for a motorola phone. You will need it, specially any lenovo item. lenovo is so cheap on their products

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thank you for taking time to share this with us. We appreciate the feedback and information. Please let us know if you have any further questions or concerns.

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