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Customer Ratings & Reviews

Your price for this item is $476.99
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The comparable value price is $529.99

Customer reviews

Rating 4.3 out of 5 stars with 3003 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, price, ease of use, storage, performance, memory, and light weight of the 15.6" Touch-Screen Laptop. Some customers have concerns about the battery life and Windows 10 operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 3,003 reviews
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good student computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price; decent speed and storage; the graphics Driver failed within two days days and I had to reload the os

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great for small business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works great for all my small business needs. Running Microsoft office and programs for construction and camera works great. For the price it’s a wonderful buy

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Nice PC for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad helped with setup. Easy to install Wireless Printers and Router. Daughter loves the touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Awesome for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop for school. Was worried about getting a touch screen but I love it! Works perfect for school. And doing homework. Also works great for streaming movies.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Easiest laptop to start using

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop. It was the easiest new laptop to start using. The keyboard is comfortable. I really like being able to use both the keyboard and the touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 4 out of 5 stars

    Good reasonable priced laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was skeptic at first about the touch screen but it works great. It's pretty quick as well. Only thing I don't like so far is it switched to a "tile" format with an update I think. And I can't figure out how to switch it back, so I'll have to bring it in to get help. Otherwise pretty happy with purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as well as a desktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop performs as well as any Intel i5 desktop. I have a USB 3.0 hub hooked up to it with external graphics card adapters for my monitors and there is no lag.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good computer Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new HP computer has everything I need at a great price. Best Buy Sales person was also very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop for my 12 year old nephew so he could do his school work. The laptop is working just fine and he loves it. He's even able to play games from Steam.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, it's done everything we've asked it to do. Great screen and plenty fast enough for what i need.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    GREAT laptop for a student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a student, or new graduate who's looking and applying for a new job, Overall very easy to use, light to carry and the battery lasts pretty long as well.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Nice HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time purchasing an HP laptop after using Dell desktop and laptop for 17 years. Very nice. Lighter than the Dell. Touchscreen is nice. Great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good for a college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a newly enrolled college student pursing an engineering degree. Has the capacity to handle the software used for coursework at a competitive price.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Terrific made the right choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate and find all the necessary apps and controls I need. Glad I bought this puppy at BB.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was no beating the price on this computer. Very fast good size for prolong typing. Good computer for a student with enough power for computer programming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed with the performance...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have been impressed with the overal performance of this laptop. I mainly use it as a plex streaming box/unraring of files and occasional web browser.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    Nice laptop for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought this for a good price it was an open box product I really like the touchscreen my grandson uses it though it’s not the best as far as for a gaming computer but just for regular streaming the Internet it works great. I would buy another one if I needed one. I would definitely buy an open box one again because the price could not have been beaten.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Perfect for my mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for use by my 75 old mother who just wanted to be able to get online and shop and do email.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Price

    Rated 3 out of 5 stars

    Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and easy to use for basic users. Great price as well.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good for daily use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and light weighted. Pretty good touch screen. Good for daily use with fairly decent sound.

    I would recommend this to a friend
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