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Customer Ratings & Reviews

Your price for this item is $476.99
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The comparable value price is $529.99

Customer reviews

Rating 4.3 out of 5 stars with 3003 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, price, ease of use, storage, performance, memory, and light weight of the 15.6" Touch-Screen Laptop. Some customers have concerns about the battery life and Windows 10 operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 3,003 reviews
  • Pros mentioned:
    Easy to use, Touch screen

    Rated 5 out of 5 stars

    Great starter laptop for your graduate.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a HP laptop that gave enough hard drive space, but also had the RAM to keep the multitasking programs moving freely. This laptop has it all, including the touchscreen ability. Windows 10 is a plus. Easy to set up and personalize. Only knock is a little sluggish on a restart. I waited until the price was right (on sale). For the price, this was perfect for my graduate.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my son. He loves that it’s a touch screen as well. Battery life is good.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop for work and this one is perfect. The touchscreen is easy to use and there is plenty of room to store the programs needed for my job.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great laptop for a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop because the price and specs were great for what I needed it for in college.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great laptop for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, light weight touch-screen laptop, Good battery life and plenty fast for my needs. Took a few hours to setup due to Windows udates but otherwise is fast and responsive.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I compared all major laptop brands, and at many stores. Best Buy has best price & offers most features for the money. Perfect laptop for personal use.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    New Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am completely satisfied with this laptop. It is very easy to use and establish new apps.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Got this for my husband

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was using a hand-me-down upgraded to Win 10 from Win 8). He actually climbed stairs one day to tell me "thank you. It is so fast. Wonderful!!!"

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Excellent computer for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent mid range computer. Great for surfing the web or typing up school papers. Easy set up and the touch screen is an added bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Moms 1st Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP - 15.6" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 1TB Hard Drive Purchased for my not-at-all tech savvy mother for her birthday, she loves it! She needed something for basic tasks like email, browsing, MS office, and occasional Netflix, this is perfect for her. Touch screen already has her hooked, now she wants a new PC, with a touch screen... She keeps touching her PC screen only to be disappointed. Setup was quick and easy, as was registering it with HP for warranty and support. Had to fully charge the battery before turning it on for the first time, then configured the wifi, updated the OS and installed additional software, which all took less time than showing her how to use it. Impressive Specs: i5 7200u processor is a 2.5GHz hyper-threaded dual core with 4 threads, 12 PCI express lanes, impressive memory bandwidth of 32.1 Gb/s and benchmarks better than expected 50.1% @ UserBenchmark (My top of the line laptop i7-7700HQ benchmarks @ 74.1%). Other thoughts: Picked it up in store... I was reluctant to accept it because it had large black boot prints on the box, someone had very obviously and literally been walking/stepping/standing on it at some point. Thankfully, HP's packaging is excellent, I could have used it as a trampoline without doing damage to the laptop: A++ to HP for their superior packaging!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new HP laptop! Best Buy Geek Squad was very helpful to link my email. I have been using my new laptop quite a bit for work and shopping.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    Great Machine for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this based on the price and the touch screen. After reading reviews from others I was skeptical. But I found it was a really good buy and works great. I would recommend it. Plus, Best Buy lived up to their price guarantee after I found it had gone down in price. They quickly refunded me the difference which made my purchase even better than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for Student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was chosen for the processor that was in the unit Intel I5, up-gradable ram and an above average size hard drive 1tb, this replaced a Toshiba laptop that had been an issue since the day we bought it with all kinds of problems that had too be sent back to the manufacture and even then it was still plagued with problem, this unit seems to be well built and we have not had any of the previous issues with this machine. My daughter is a heavy user of her laptops and she likes the way this machine handle all that she does with it without issues

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good computer for student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good computer for my Son, high school student, and a good price. I would recommend for student.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great student laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop for my son in high school who uses it every day for homework...including java programming. Great laptop for a great price!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great Laptop for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Memory and Disk Capacity Processor Speed is Great. Touch Screen is cool. Only issue is after installing Windows 10 update, it takes long to boot, needs some configuration changed, if you are not a tech person, please take it to Geek Squad for fine tuning.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Would give this 5 stars except for one very small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a basic laptop to take care of personal home things like taxes pictures on line ordering and such.We got all that plus lots of memory for our photos. We would recomend this lap top to any one that was looking for a good fast and moderately priced unit

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a little slow but for the price range it is a nice laptop. It works great for me.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Great HP laptop for any level

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Versatility-use keyboard or touch screen. Has everything you need on pc. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I look the laptop especially for the price, I use it for school and has done me well!

    I would recommend this to a friend