Black Friday is hereAlso, shop the 24-Hour Flash Sale.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $476.99
Clearance
The comparable value price is $529.99

Customer reviews

Rating 4.3 out of 5 stars with 3003 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, price, ease of use, storage, performance, memory, and light weight of the 15.6" Touch-Screen Laptop. Some customers have concerns about the battery life and Windows 10 operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 3,003 reviews
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Good quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it's a quality laptop -- easy to use and am learning features still.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good laptop for beginner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was a great price and easy to set up. I highly recommend buying this laptop from Best Buy for their friendly and keen staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for high school

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter to use for schoolwork and to play Sims 3/4 on. She loves it. It is perfect for what she needs it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Amazing laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the touchscreen features with this Laptop!! It has everything I need and want!! Definitely a good purchase!!:D

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great for college

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great starter lap top for price i use office for school & so far real good

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    easy to use-great graphics

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is easy to use and the picture quality is very sarisfactory.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    good computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not the fastest, but by far not the slowest. It does what it needs to do with the right amount of speed for everyday use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good computer for it's price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my nephew and he loves it... this laptop is good for it's price, and perfect for college students.

    I would recommend this to a friend
  • Pros mentioned:
    Storage, Touch screen

    Rated 5 out of 5 stars

    It fit what my nephew need

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    8 GB memory is fine 1 TB Hard Drive ,15.6 touch Screen

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a great deal on an open box. Works perfect. Love the touch screen

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice System

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer works exactly as expected. It is fast enough for my purposes and I have not experienced any glitches so far.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great laptop for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for business and sending emails. I like the touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great laptop and office life time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop and office life time The terabyte hard drive is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop for school

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I have been needing a new laptop for the longest for school and was on a budget. I went into my local Best Buy and the sales guy talked through all of my options which resulted in me getting this laptop. The first model I got had a defect because it would just go blank after I turned it on. I initially thought to give a no start BUT the store was super nice about it and trading it took less than 5 minutes. I have had no issues so far and it’s been over a month so I’m super happy :)

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Love it. Got it delivered right away

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the features and the touch screen capability. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, good capacity working good. Good for Small office tool.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great all around laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great purchase for my family and I! We have all really enjoyed it and my daughters love the touch screen

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop. The touchscreen was new to me, and took a little getting used to, but now I love the ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 13yr old daughter. So far so good. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good computer for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for a decent computer. While not as fast as a solid state Deive this computer is plenty fast for school work.

    I would recommend this to a friend
Sponsored