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Customer Ratings & Reviews

Your price for this item is $476.99
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The comparable value price is $529.99

Customer reviews

Rating 4.3 out of 5 stars with 3003 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, price, ease of use, storage, performance, memory, and light weight of the 15.6" Touch-Screen Laptop. Some customers have concerns about the battery life and Windows 10 operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 3,003 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Descent lapotop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Descent laptop. Gret for its price. Gets the job done. Great for basic tasks. Internet browsing etc. keyboard and mouse pad kind of cheap. The matte finish is kind of cheap also but at least it doesn’t hurt your eyes with some weir color/glossy silvers compinations. Very good laptop for its price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed more help setting the laptop up we have used Apple products for years and a little bit confusing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this HP to replace the one I had for a few years that bid the dust. So far, I am very happy with this purchase. The Geek Squad was very helpful for the setup .

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Happy with my HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase. Fast computer for my needs and the touch screen is a bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great laptop at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time to replace my daughter's computer and I had researched one I was interested in seeing in the store but it was huge. The salesman showed me this one and pointed to and demonstrated all the features and I decided to get it. It was a great price, perfect for my college-age daughter, and works wonderfully. It was just what she needed without spending an arm and a leg for all the great features it has.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system for light to heavy processing It’s great system for my kids in middle school and they love it

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price point, light weight, very bright screen and a a great touchscreen. Well done!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good Laptop for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my wife to use in her upcoming grad school program. So far it checks off all our needs. It's responsive and was easy to get started. Touch screen is nice. A bit on the heavy side, but understandable for a 15" model. All in all, would recommend as a good student laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple to use computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this computer. It is surprisingly easy to set up, has a nice design, and holds a battery charge.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Touch screen

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and the setup process was very easy. Touch screen is awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Adequate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a low cost laptop it performs as expected. It's nothing fancy, but it does laptop stuff pretty well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    great laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the touchscreen option. Intel core i5 performs very fast. I have had no problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Light and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't use this for much, just web browsing and some light online work, that being said no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use for the non-tech people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second HP laptop. I bought the first one to use during school and when it was time for a new one I decided to stick HP because it is very user friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop, great functions. We got this on sale plus paid no sales tax which made it a great deal!

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Nice computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice computer. Very fast compared to my old one. Touch screen is really nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially purchased this as a gift but ended up keeping it for myself and purchasing another gift.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Nice middle of the road computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a commercial grade work laptop, but is perfect for home or school. Fast i5 processor, big 1TB hard drive, 8 gig of RAM, and most importantly for college - touch screen. This is far faster/better than the basic Celeron or Pentium processor units with half as much RAM and half the hard drive space. It is worth spending the extra $$ to upgrade to this, without going over the top.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. I love the up to date touch screen computer for a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy shopping at Best Buy because the people helped me the moment I walked into the store to the second I left the store. Great service 5 star rating!

    I would recommend this to a friend
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