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Customer Ratings & Reviews

Your price for this item is $476.99
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The comparable value price is $529.99

Customer reviews

Rating 4.3 out of 5 stars with 3002 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, price, ease of use, storage, performance, memory, and light weight of the 15.6" Touch-Screen Laptop. Some customers have concerns about the battery life and Windows 10 operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 3,002 reviews
  • Pros mentioned:
    Price, Speed, Touch screen

    Rated 5 out of 5 stars

    Great computer for grad school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a computer that met my school’s requirements and wouldn’t break me financially. This computer is fast, no problems having multiple windows open at once, and I love the touchscreen option. I haven’t had any problems at all since I purchased it in August. This was a great choice.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Splendid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is a great buy... splendid even depending on what you’re looking for. My requirements were an inexpensive machine with great performance. The intel i5 processor keeps the machine snappy and speedy when running programs for work. To clarify, I don’t run intense programs. I run the office suite and a lot of internet based programs from the Chrome browser and other cloud computing based programs. The laptop remains speedy (not blazing fast but speedy enough) with many programs open. It doesn’t start out the fastest but give it a day or two and you’ll see performance improve as it gets to know what programs you use. The plasticky, cheap feeling chassis is actually a plus for me because the machine looks good enough (although it feels cheap) that I don’t worry if something happens to the machine. I bought this computer for work and couldn’t be happier at the blend of performance and practical, functionality. I’m pleased with this splendid little machine. Definitely recommended depending on what your priorities are.

    I would recommend this to a friend
  • Pros mentioned:
    Storage, Touch screen

    Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Got it on sale. Fast processor. Enough space 1tb. Nice appearance. It's also a touch screen!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Computer for every day use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. It's light weight, nice size screen, and user friendly. The touch screen is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 4 out of 5 stars

    laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good price, storage space, features, for personal use

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is easy to use. It's exactly what i asked for and great for work. Also it is light weight!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Not bad for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little computer for the price. Thought it would be a little faster than it is but then again they can't make a computer fast enough for me. Not crazy about Windows 10 but kinda hard to get around that. Love the 1T hard drive and that it has a number key on the side and DVD/CD player included. Not all computers have that at the price I paid for this one, plus I got it off the Cyber Monday sale so I think I got a really good deal.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great price for value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter's birthday who's in nursing school. Her computer was slow and being on a strict budget couldn't afford to replace. She's very happy with the speed and functions to complete her assignments. Set up was easy and would recommend if you're looking for a quality laptop at a reasonable price

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Nice computer for online work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has worked well. Had a little trouble with the wireless but that might be our router. It is fast enough for what we do and so far it has been dependable. I would purchase it again. It does seem to want to update a lot but I can always check with Geek Squad to see if it is real and needed. Thank You Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great basic computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't played around with it a ton, but it's been great for internet surfing and Microsoft Office use. The mousepad is a little touchy, but the touchscreen has been a nice upgrade since my last computer! My one complaint is that I can't tell when the number lock is on, but that's easy to figure out after you try to use it. A light would be helpful in order to prevent errors, especially when working in spreadsheets.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great computer for me teenager.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inexpensive touchscreen with enough memory to get all her work done. Ok for basic games too.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed, Touch screen

    Rated 5 out of 5 stars

    Meets my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer works great for documents, pictures, going online, etc. Meets my needs fine. I do not need great speed but it is plenty fast. Occasionally shuts down unexpectedly but restarts fine. Love the touch screen. Was a good price and an open box purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Storage

    Rated 5 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this computer. It is faster than I thought and the space is more than enough.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Fast for a cheaper computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Was looking for another HP laptop . It is decent speed for a cheaper computer

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Great Laptop for basic school use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new laptop for school. This one was reasonably priced and has great speed

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Value and performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this laptop is amazing. Storage, performance, looks, it’s got it all.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great bang for your buck.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is a senior in college. We bought this when his other laptop died. It was an upgrade in hardrive and processor speed. For the price, it packs a punch with 1TB storage the memory and processor speed is adequate. The large bright screen is a touchscreen, and not clumsy for its size.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is just what I needed! It's fast, uncomplicated, and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    GREAT COMPUTER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful wide screen. Light weight. Easy use. Awesome touchscreen feature.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast can light weight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP laptop is light weight and fast. For what I need this is perfect.

    I would recommend this to a friend
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