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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 3002 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, price, ease of use, storage, performance, memory, and light weight of the 15.6" Touch-Screen Laptop. Some customers have concerns about the battery life and Windows 10 operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 3,002 reviews
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer but it takes a little time for it to boot

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 3 out of 5 stars

    Ok but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband as a replacement laptop and it's just ok. The touch screen is a nice feature but everything loads SO slowly and I'm just not impressed. And in an ironic twist, I can't get this HP laptop to connect to my wireless HP printer. This is the second HP laptop I've purchased and I don't think I'll be buying another anytime soon.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    great computer for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hp computers always deliver without trouble. easy to use and set up,.price was great for all features included.delivery was faster than expected

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Over a year and still running great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my laptop almost a year and a half ago and have had no issues with it yet! Didn’t think I wanted touch screen when I bought it but it is the best new addition to laptops. Great purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is happy with her laptop and I am happy too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what i need it to do. Nothing special to sjare.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop cause my other laptop took a dump. The price was good for the life of these things.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Easy to use laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mt mother needed a new laptop and has been very pleased with her new HP because of the ease of use of both the mouse/keyboard and touchscreen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I need in a computer. Love the touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop for school age kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great first laptop for school age boys easy to navigate

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    GREAT computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large touchscreen and full-sized keyboard makes it adequate for everyday computer tasks. Bought it for a friend. He loves it. He likes wide screen;

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really like this compouter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think HP has great products Good value for the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has every you need. I would definitely recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great device. I recommend this device for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with screen size, light weight, nice laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has performed as expected. All expected features work well. Sometimes performance drags when online, but overall performance is acceptable.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Nice display!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great value, but a little slow. I would add more RAM, but other than that it works fine & the touch screen is very responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly as described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great second laptop, good speed, nice weight, perfect

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good laptop at a great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went for a specific purchase and learned a great deal about different laptops my salesman was very knowledgeable, I chose this laptop because it had the things I needed and it is a good laptop for a great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    RECEIVED AS A GIFT. COULD NOT BE ANY HAPPIER WITH IT.

    I would recommend this to a friend
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