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Customer Ratings & Reviews

Your price for this item is $476.99
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The comparable value price is $529.99

Customer reviews

Rating 4.3 out of 5 stars with 3003 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, price, ease of use, storage, performance, memory, and light weight of the 15.6" Touch-Screen Laptop. Some customers have concerns about the battery life and Windows 10 operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 3,003 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Laptop At Price Point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all around laptop for under $500. My first Windows 10 OS and I don't see what all the negative opinions are about. I like mine set up as a Windows 7 Desktop along with the features of the new windows 10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good config for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good config with touch screen for the price from HP.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was working good for the first week, but then I could not log in. I had to take it in to Geek Squad. They were great, but I don’t feel I should’ve had an issue in just over a week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer does everything I need to do. No problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    top notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice buy, love best buy. will call a breeze!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would really recommend that to all of my friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and delivery on time !!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More than expected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my mother. It has been great!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Satisfied with the product. A happy customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lap top for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop and printer, Would recommend Highly..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer does all the things I got it for and more

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a replacement for my previous laptop that was purchased slightly after the jurassic era (jurassic park 3 mind you; terrible on many levels). Simply put I just needed something that would cover the basics (email, office suite - full not included, web surfing, etc...). While the physical size of the laptop is bigger than the average or above pricing categories, it is much smaller and faster compared to what I was using. Battery life is also very good for the menial tasks that I run. Worth the money considering the cheap price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for My Needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer that fits my needs and priced right.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Great computer for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer for my daughter. It is very easy to manage and maneuver. My daughter loves it and I love it as well. Gray purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for my 11 old daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it great lap top and great price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I'm happy with it!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't do gaming, so I can't rate it for that, but I DO have many windows open at a time and my previous laptop couldn't handle it. This one can! It's lightweight but sturdy. I was concerned about having a plastic casing (my previous one was metal), but this one has handled the challenge of being drug around everywhere I go for almost 2 years and is doing great. I realize they surely don't even make this computer any longer, but I would buy the "next generation" of it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for mobility. No problems with working

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good for everyday, casual use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the touch screen feature. Still getting comfortable with some of the Window 10 'features'. Seems to be a good laptop for everyday use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with my new laptop. It works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clarity of screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent clarity, very condensed and easy to type

    I would recommend this to a friend