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Customer Ratings & Reviews

Your price for this item is $476.99
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The comparable value price is $529.99

Customer reviews

Rating 4.3 out of 5 stars with 3003 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, price, ease of use, storage, performance, memory, and light weight of the 15.6" Touch-Screen Laptop. Some customers have concerns about the battery life and Windows 10 operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 3,003 reviews
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Lots of memory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the extra memory this computer has. I wish it was a little faster on start up but once it finishes this computer works great. The price was very reasonable. I also like the fact it has a DVD drive and a touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Price, Speed

    Rated 4 out of 5 stars

    Bought for my 13 year old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my son being a great student. It is easy to use, fast and just perfect for him for school. The price was right!

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Storage, Touch screen

    Rated 4 out of 5 stars

    Great computer for a family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was exactly what I was looking for. I love the touch screen, speed and storage.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    Nice loo top so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great the store closer to me ran out of them but I picked it up at the next nearest store they told us it would take 1 hr to bring it out but within 20 minutes the guy went and brought it out for us so the service was very good I don’t use the loo too much but so far no problems and I like the touch screen feature very satisfied and price was good got it on sale . I didn’t know anything about it I just went to the store on a Holiday weekend to look for something inexpensive but good this one was recommended from the store attendant for what I was looking for it seem like it fit the picture so I got it still haven’t read reviews on it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop for a college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son needed a new laptop to take to college. This laptop has been perfect for him. It runs all of the Microsoft programs with ease. And it is light weight enough to carry in his back pack to and from classes.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Perfect Solution for my Needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is just what I was looking for. Its lite, fast and will not break the bank. It boots up very quick and the battery last a long time. The touch screen works great and overall its a great machine.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    A replacement laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does all I need with various much advanced features. Now I need to figure out how to make Windows 10 actually work. I assume that I can find a tutorial. The touchscreen is a new and attractive feature.

    I would recommend this to a friend
  • Cons mentioned:
    Windows 10

    Rated 3 out of 5 stars

    Can't say good or bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old laptop was slow and every time I went on Yahoo or Microsoft Word I would get a "not responding" notification. So I broke down and bought a new HP laptop. I continue to get the "not responding" notifications and that leads me to believe it is Windows 10 that is causing the problem since that is the only common denominator (I purchased a new version of office and Yahoo is on the web). The new laptop is just as slow as my old one...no difference.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Happy with my new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a Dell desktop with this laptop and have had no issues at all with speed, display or use. Case could be of a bit more solid construction and requires some gentle handling to avoid damage.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great computer for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t need all the bells and whistles, I just needed something to get my homework done. This computer does everything I need it to, with minimal problems. And the touch screen was a nice bonus!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great laptop for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very please with the laptop I purchased...it is all that I was looking for in a laptop. I wanted something small but yet wanted the numbers on the right side...and a little more speed. Also, very pleased with Best Buy's price adjustment when I noticed that it was on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great Laptop. Great Price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new laptop for a decent price. This fits the bill. I love the touchscreen and the number pad on the side of the keyboard. I've had it for about a month and so far no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good laptop for every day use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a real basic laptop for personal needs such as emails, excel and Microsoft word and downloading photos. The laptop works fine for my purpose and not too expensive (around $529.00).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new laptop for some classes I am taking. I was concerned that I didn't have enough memory and that the battery on my old laptop wouldn't last for the time needed. This laptop is everything I hoped for and more. I recommend it for clasess or use at home.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great midrange laptop with hidden potential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop to replace my wife's aging AMD A6 powered Samsung notebook. Swapped in a 500GB 850EVO SSD from the afore mentioned notebook. Upon opening the back up I was greeted with a nice surprise (the back of the notebook is a pain to take off BTW), an M.2 slot sitting at the bottom on the motherboard basically under the right mouse button. So if you wanted you could just pick up a M.2 SSD and migrate your OS over and use the HDD that come with the Laptop as a mass storage. Now onto the computer. The touch screen is surprisingly responsive and accurate for the price on this unit. Processor is fairly cool and very fast (it can actually keep up with the SSD unlike the A6 prior). Can't comment on the battery life as of now but at this price I'm not expecting more than 3 hours. If you can catch this on sale pick it up. I got it for $450 a week later it was $400. It's now up to $530 but still a good unit at that price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for 1st college semester!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is light weight, eassy to carrier, handy, wide keyboard, great screen picture for watching movies and grafics, pivot tables and college projects.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good responsive computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the touch screen option although sometimes I fat finger and don't get what I want, pilot error though, not the computer's fault. Many more capabilities than I really need

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Ok normal use computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a good laptop so far. It's just a very standard laptop. Battery life is very weak. We have used it maybe 10 hours use. Had to charge 3 times already. Other thing to watch for is Best Buy will sell you office and not inform you that it's only good for 365 days.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just needed a home laptop and at this price it will serve our needs. We have really liked the touchscreen option. Our last computer was hp and it is why we went with hp again

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfectly serviceable for its price point. I did have an issue with the motherboard but the manufacturer was quick and efficient with repairs under the warranty.

    I would recommend this to a friend