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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 199 reviews

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91%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the overall performance of the 2-Speaker Concealment, as well as the installation, Dolby Atmos performance, and mounting. However, some customers have expressed concerns regarding speaker alignment issues and wire labeling.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 199 reviews
  • Rated 5 out of 5 stars

    Replaced equipment and sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came in and replaced the old ones and readjust the sound . Awesome team and thank them for a quick fix

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need 2 more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything looked and sounded great. They worked fast and clean. Could not be happier with the service total tech provided and these speakers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents Mount My speakers and connected them to the receiver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Concealed speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only was the installation done professional y, but the team was Covid respectful, and totally cleaned up when completed. I would highly recommend this service from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Scheduling = Headache / Install = top notch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting up Geek Squad service was not the simplest thing to arrange but the service and install at the appointment was top-notch and very thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed sound system in living room and the porch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    John P

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Speakers, The Geek Squad did a Great Job. They came in a timely manner and were very fast with the installation and answered all My questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speaker installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed speakers with no problem was in and out within minutes. Installer was very friendly and respectful of my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for the wun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome customer service! Appreciate everything tech service does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek group

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt and professional everything done well ! No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd time I’ve had the Geek Squad in to install in ceiling speakers and this time a smart thermostat. Made sure everything was operational before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Speakers for my OLDSystem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect speakers for my old system! They fit my entertainment center with the 70" TV I also bought at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mount speakers fast and neatly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted outdoor speakers and connected to receiver and calibrated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thorough job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent professional job. They couldn’t install speakers where I wanted bites suggested a different placement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my in ceiling speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable team led by Francis that did an excellent job installing my in ceiling speakers. Very polite and went above and beyond. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Job well done. The geek squad did the job well. Job well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ty's thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in and went to work more than satisfied with the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You won't be disappointed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and effective, got all my electronics integrated and standardized my remote control situation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great group excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick install completely checked for proper sound geek agents were very professional and courteous. Always great service from Geek Agents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Media Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cannot go wrong with Geek Squad for Media Room installation. This is our third time using their service(s) and have never been disappointed

    I would recommend this to a friend
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