Customer Ratings & Reviews

I always buy the protection when I buy anything at Best Buy. It’s one of the major selling points. Geek squad is always easy to deal with and fixes the problem or replaces it.

It has given us a real piece of mind. You never know when an accident is going to happen.

Geek squad takes care of you. Any issues they got your back. Highly recommended

I'm a big fan of the console version of the game Neverwinter which I used to play on the original Xbox One. Unfortunately, the game ran less than optimal on the previous system, even long before the next generation of systems had been released. Now since upgrading to the Series S, I have been able to play lag free and with fastwr load times. I look forward to upgrading to the Series X as more games I want to comw out.

The two geek squad protection plan gives me ease of mind when gaming. If anything ever happens you just call the number and they will send an expert out to diagnose and fix your problem. It's a must have for true gamers.

Wonderful warranty protection service. Best Buy customer service is really wonderful to cooperate with as well.

When it comes to game consoles we must have the accidental Geek Squad protection. We've always used a protection plan with BestBuy products, and have never been disapointed with the service, or replacement of our purchases.

It ran fine, download speed was acceptable given my wifi speed, graphics were good, somewhat manageable from phone, the inly problem was that after a bit, it stopped working, also, when buying make sure to have a good, open soace to place, as it needs hood ventilation

Outstanding work thank you so very much I enjoy my new Xbox thank you for all your hard work

Very supportive and respectful I love the people that helped

Make me feel secure knowing I can get my Xbox series x fixed if I have any problems.

My boys love it thank-you geek Squad for speaking to the boys about the benefits of a warranty

Works great I love the option of having it on Wi-Fi or hardwired. Great amount of storage my son really loves it.

Great choice of console. Its very easy to use and great for gaming.

So far I haven’t had to use it but it never hurts to have for a “just in case”

Worth the price. Fast and efficient and easy to use when necessary.

You never know what could happen this is good peace of mind!

Getting the geek squad protection is super good if your controller breaks because they will replace it quite fast,i broke my controller and they give me an option if I wanted to pick it up at the store or or if I would like it to be delivered.

Best buys warranties are better than many others because they also include accident protection, always remember if you are getting a big ticket item and you have the choice of where to get it from, make sure to remember this caveat. Not all places protect accidents like drops and so forth. Many people believe they have that protection until something goes wrong. Then they find out that their "warranty" was worthless in that case. I used this warranty for a razer blade pro that after tax came out to almost 5k. Took it in to best buy, no problems whatsoever. It was well worth the purchase.

Never owned an Xbox before so i decided to try the new series x and im impressed! Definitely get the game pass lol. Owned this unit for a year now and no issues.