Customer Ratings & Reviews

It was good to know about protection happy we were able to put it together

Worth the money for peace of mind. I personally like the peace of mind

Brought it yesterday and received it earlier this morning and when I tell I truly adore this PS5 this is my very first console as a girl gamer and I am truly having a ball with now playing the games I used to always want to play by starting with the classics DOA6!

Tech Geek help me out flawlessly I was so overwhelmed the Tech Geek answered all my question like a true professional

This team works perfect, my friend has a problem with his Ps 5 and them fixed in a minutes

Best warranty ever. Should be purchased with every console/PC/etc. Covers accidents and damages caused by liquids i.e. spilt coffee 100% worth it

Affordable. Haven’t needed it yet so far but I’ve never had any issues getting anything fixed with a geek squad plan before.

Protection that matters! Geek squad has helped fix any problem!

Is great it helps to enjoy your purchase without any stress

This is by far the best service to have for any mishaps with your merchandise that you have from BestBuy

Never second guess adding this to any and every tech purchase. Case in point: we purchased a PS5 in August 2024 for my son's birthday. His controller is drifting bad. Stopped into best buy, and they submitted the PlayStation warranty for me. We got to keep his old one and his new one will be delivered in 5 days or less. And while that comes standard for every PlayStation purchase, I didn't have to deal with submitting the warranty myself. And the next time it needs replaced (it will happen, PS5 controllers are notorious for drift stick) geek squad coverage will replace it.

Great Costumer Service!!! I am relieved to know they are here for me is anything goes wrong

Excellent I really recommend it a lot I really recommend it a lot

Really glad I got this incase anything happens while we have it

So far is good to purchased plan protection for all my electrical item , never have a problem when it comes to get it return or replace the best

Love having this for emergency’s cause I always need my tech working

Best services they have never disappointed. I wouls definitely recommend to others.

They are quick and helpful and are willingly to do there best to help you with your electronics.

Always great to have protection with how you recommend

I love this, I have only had to use it once, but they replaced my item immediately. I love this because it saves you in the event of an unexpected error or malfunction . You do not have this you have to pay full price. They are always so nice too.