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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2910 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 2,910 reviews
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is a must when purchasing electronics. Always a great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 pro repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They get you in an out if it’s something simple also very helpful with customers service make sure you understand what they are explaining to you very recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My cellphone experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is peak masculinity at its finest. Top of the mountain is experience. Come down with a full on man beard. These dudes don’t play — and neither will you once you have experienced…the geek squad— whoa!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always good to know best buy has your back after each purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service for my PS5 Pro. Got it for free 1 year good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem with my PS5 after 1 year and a half and this protection plan fixed it for free very quick and easy. Very recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best customer service I’ve ever experienced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used my warranty services before with this purchase and I recommend purchasing the added warranty with every purchase, Best Buy stands behind thier warranties!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have for an accidental related issue. Very good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great studio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I have nothing but good things to say

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great employees at geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent use yet but im guess if i need them it will be perfect and fast. Have used them on other items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works amazing, great graphics, great everything, came within 2 days of purchasing it (earlier than i selected on the shipping)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad is really good they're really awesome they do help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad warranty from Best Buy is definitely worth it! I had an issue with my device, and they handled it quickly and professionally. The peace of mind knowing I'm covered for repairs or replacements is invaluable. Their service is reliable, and the process was hassle-free. Highly recommend adding this warranty! The Geek Squad warranty from Best Buy is definitely worth it! I had an issue with my device, and they handled it quickly and professionally. The peace of mind knowing I'm covered for repairs or replacements is invaluable. Their service is reliable, and the process was hassle-free. Highly recommend adding this warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is great for all their electonics

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They delivered it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They carried it to my living room, as I requested. I didn’t pay for the installation though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer to be prepared, rather than rely on luck, that's why I chose this plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replaced my PlayStation 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful I would definitely go back and use there service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, they really are very good. I have had this service with other teams and they are very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used it yet but always good to have it in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good idea to buy the Best Buy extended warranty definitely worth buying to protect your purchase

    I would recommend this to a friend
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