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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2875 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 2,875 reviews
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, Great customer service Great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the additional cost !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I purchased ! My son’s console ended up being junked out due to fan malfunction . This coverage saved me from spending an additional $500 ! Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best and thier attention to detail is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always comes in handy. I think it’s worth it for every electronic. Especially if you move often. I’ve gotten it for my ps5 my dji my tv and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maybe when I buy a new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't I use this much of geek squat? I wish I would use it. It would have helped me out next time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything has been great! Bought my ps5 and got the warranty was told it covers literally everything but a hiuse fire. Waybbetter than gamestops dissapointing warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ps5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought cant wait to use and play with my siblings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never an issue with them. I’ve had items fixed or replaced if not repairable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I won’t need to use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use it and I hope there isn’t a time that I’ll need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 information

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very good at helping set up everything and explain everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security blanket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I don’t have to use it but great protection if something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service will definitely come in handy when you have little knowledge of electronics or such.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Last Minute

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting a last minute PS5 Spider-Man bundel For My Son

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A fun time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s still great and fun to play all the time and I enjoy it a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance for your investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When buying an expensive item, I recommend adding the insurance. I never had to use it before, but you never know when it will come in handy and you need to replace your item for a faulty item and issue happens outside your warranty or accidents that may occur. When I use my Best Buy Cedit Card, I like to add this option to go along with my financing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchasing my grandsons play station

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing was smooth nice service agents willing to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good perfect perfect condition. Perfect everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet but I'm sure if I do they will be fast and reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service, excellent customer service 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A two-year warranty offers peace of mind, covering repairs or replacements for issues within the first two years. It’s a solid standard that adds confidence to your purchase. Just make sure to check the terms for what’s covered.

    I would recommend this to a friend