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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2917 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 2,917 reviews
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money for peace of mind. I personally like the peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty ever................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best service to have for any mishaps with your merchandise that you have from BestBuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the protection you need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection that matters! Geek squad has helped fix any problem!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is great it helps to enjoy your purchase without any stress

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Costumer Service!!! I am relieved to know they are here for me is anything goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far is good to purchased plan protection for all my electrical item , never have a problem when it comes to get it return or replace the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Play 5 pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent I really recommend it a lot I really recommend it a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    General review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really glad I got this incase anything happens while we have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is the key

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are quick and helpful and are willingly to do there best to help you with your electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best services they have never disappointed. I wouls definitely recommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having this for emergency’s cause I always need my tech working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Love the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this, I have only had to use it once, but they replaced my item immediately. I love this because it saves you in the event of an unexpected error or malfunction . You do not have this you have to pay full price. They are always so nice too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Going to to fix my PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have protection with how you recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is very helpful and would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Geek squad purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly can’t say enough good things about the 2-Year Accidental Geek Squad Protection plan. I got it when I bought my laptop, and it’s already been a lifesaver. I’m pretty clumsy, so I love knowing that if anything happens—like if I drop it or spill something on it—I don’t have to worry about paying for repairs. I had a small issue with my screen cracking, and the process to get it fixed was super smooth. I was able to set up an appointment online, and the technician was super friendly and fixed everything quickly. I’m really glad I invested in the protection. It’s just nice to know I’m covered without all the stress. Definitely worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad we decided to purchase the 2-Year Accidental Geek Squad Protection plan—it has already proven to be worth every penny! A couple of days ago, my son’s PlayStation 5 HDMI port got bent, and we weren’t sure what to do. Luckily, with the protection plan, the process was incredibly simple. We took the console to Geek Squad, and they immediately offered us a brand-new replacement. The entire process was seamless and took less than 10 minutes! The staff was professional, helpful, and efficient. I highly recommend getting this protection plan for peace of mind. It’s a lifesaver!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Process was Easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use my Geek Squad warranty for my tv and that whole process was easy. Called it in, was easy. Technician came out and he was friendly and helpful. Whole warranty process was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so far! I have no complaints and it was a very fair price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation five

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service for sales member was very informative

    I would recommend this to a friend