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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2910 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 2,910 reviews
  • Rated 5 out of 5 stars

    Dependable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service they always answer my calls and help me over the phone when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are always understanding and always help out to their best knowledge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan for device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great plan to have for your device since it protects you against accidental damages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have protection plans. Haven't had to use this one. In the past it has been very helpful in getting things fixed or replaced. No issues with getting service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice for expensive items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice additive for items bought, i didn’t need to use it but it definitely is nice knowing you could get your $500 item replaced or fixed for a small extra charge compared to the price of the item you bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an amazing idea to get for my ps5. Now I don’t have to worry about anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought it yesterday and received it earlier this morning and when I tell I truly adore this PS5 this is my very first console as a girl gamer and I am truly having a ball with now playing the games I used to always want to play by starting with the classics DOA6!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech Geek help me out flawlessly I was so overwhelmed the Tech Geek answered all my question like a true professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This team works perfect, my friend has a problem with his Ps 5 and them fixed in a minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will purchase warranty for all of my products!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty ever. Should be purchased with every console/PC/etc. Covers accidents and damages caused by liquids i.e. spilt coffee 100% worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Damage Geek Squad Protection for PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable. Haven’t needed it yet so far but I’ve never had any issues getting anything fixed with a geek squad plan before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good to know about protection happy we were able to put it together

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money for peace of mind. I personally like the peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always opt for geek squad protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never second guess adding this to any and every tech purchase. Case in point: we purchased a PS5 in August 2024 for my son's birthday. His controller is drifting bad. Stopped into best buy, and they submitted the PlayStation warranty for me. We got to keep his old one and his new one will be delivered in 5 days or less. And while that comes standard for every PlayStation purchase, I didn't have to deal with submitting the warranty myself. And the next time it needs replaced (it will happen, PS5 controllers are notorious for drift stick) geek squad coverage will replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best service to have for any mishaps with your merchandise that you have from BestBuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty ever................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the protection you need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection that matters! Geek squad has helped fix any problem!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is great it helps to enjoy your purchase without any stress

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Costumer Service!!! I am relieved to know they are here for me is anything goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Play 5 pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent I really recommend it a lot I really recommend it a lot

    I would recommend this to a friend
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