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Customer reviews

Rating 4.8 out of 5 stars with 2845 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 2,845 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Loved protection plan!!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love to add protection plans on my devices, Best Buy has an amazing program and helps me find the best way to save money later on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Idk why there is even a debate expensive items just buy the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase im very satisfied with this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy geek squad protection!!! My son is rough with electronics and it has saved me tons of money!!! Definitely worth the cost and better protection than any other company!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service program, have used it a couple of times in the past and never had any issues! They are very knowledgeable about the service provided. If the insured item is no longer available, they give you credit for the value amount! In most cases you get a newer version!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always purchased the Geek Squad Protection Plan for any and all of my products in which I buy from Best Buy. In the long run you will save money if your product has to be replaced if you spill something on it or accidentally, drop your purchased items and break it. You can have your merchandise replaced without paying anything. My 2-Year Protection Plan has definitely saved me money in the long run. Think twice before, walking out the store without FIRST purchasing your 2-Year Protection Plan. Take it from me its worth having.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Phephe. Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Product insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really helped and did everything they could to get me a replacement and replace the replacement with and upgrade!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good plan and great to know that if something happens to my gaming system I'm covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy has the best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get our electronics from best buy. They have the best warranty for electronics we have yet to find. Most warranties will not cover accidentals on items such as screen cracks or drops and water damage ect. Best buys warranty does. We haven't had to use the service were normally pretty good with our electronics but were very worried getting the new Nintendo Switch as all new systems can have flaws and issues. It will be much easier working with Best Buy if something goes wrong than with Nintendo after seeing others issues with dealing with Nintendo. Not only do they usually carry anything electronic that we want but they will price match competition as well. And you get points to redeem for gift certificates. Stack those with credit card incentives weather using best buy or your choice of others. You could get a good amount back. If your going to spend the money anyways might as well get points on the purchases and protect the items with good warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just in case we need it we bought this for my daughter’s switch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game consuls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service I will highly be buying something else here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need need need it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably the best thing Best Buy could ever have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you don’t have it get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using the services of the geek squad so this is a must have!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this item from Best buy and it was a great buy

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Lakeworth autotechs

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whatever you need check out lakeworths autotechs. Super fun guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped me get a new Tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad had the best customer service ever!!! Their staff was so respectful and helpful they helped me and my father get a brand new tv at a good price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST HAVE on any sort of child-used item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the biggest reasons I buy at Best Buy is the replacement plan. This is especially prudent if you're buying your child their first Nintendo Switch. :) I can't imagine what I'd feel if this thing broke and I was on the hook to fix it without any help from Best Buy. I will continue to buy at Best Buy as long as they keep offering their 2 year accidental geek squad protection plans. It gives me amazing piece of mind on tech which tends to be expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente service! I’m so glad I decided to purchase this insurance for my son’s Nintendo switch! Unfortunately my son used a different charger instead of the original one. Well the system got damaged but Geek Squad took care of it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nintendo switch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love ❤️ my nintendo switch oled. No damage brand new works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Switch Warranty Covers Controllers Too!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have kids, I definitely recommend the warranty. While I was checking out, I was hesitant, but the person behind the checkout informed me that it covers controllers too and we have already had a few occasions where controllers have gone flying while we have been playing games on the Switch.

    I would recommend this to a friend
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