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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens tomorrow at 10 am
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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2921 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 2,921 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always responsive and guaranteed replacement immediately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accident

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im glad to have been offered this because accidents do happen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent wouldn’t not buy without the protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thank god for the warranty from best buy i will always buy my appliances from here and my electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy kid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    8 year old Daughter loved her Santa gift. She has used it for two years now and we’ve had no problems. Very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent option to keep the item secured, happy to have this option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is helpful and I am always grateful for their support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered Care

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope to never use but in using in past. I know I am covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Protection Plan – Totally Worth It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is a no-brainer! It offers comprehensive coverage and truly delivers on its promises. I had an issue with my device, and the claims process was smooth and hassle-free. The support team was professional and resolved everything quickly. It feels great knowing my purchase is protected, and the cost of the plan is a small price to pay for such peace of mind. Whether it’s for accidental damage or technical issues, this plan has you covered. Highly recommend it to anyone looking for reliable and worry-free protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable price and easy to get, simple steps to be able to protect the equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always professional as usaul!! Will always use them!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slow pick up wait time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave 4 stars due to unacceptable wait time when picking up. Only one cashier for check out and pick up. This was not cool!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not even worried if I break it. It will be replaced as long as I still have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks Rule!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always professional and well informed. The prices for their various protection plans can’t be beat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty ever........ . ...................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Important add on to buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing gift for yourself or others to accompany any new product/console that you buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best coverage you can have, and the best peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeked squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this yet, but it's good to know that if anything happens to my switch they can replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad will fix it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GeekSquad is the best!!! They will have your devices back up and running in no time at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switch 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Nintendo system says the N64!! Graphics are top notch. Reminds me of the upgrade from the NES to the SNES. Highly recommend this system and dont forget to pick up DK Bonanza the best 3D platformer not called Mario!.

    I would recommend this to a friend
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