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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2863 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 2,863 reviews
  • Rated 5 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the two-year plan works really well when things don’t work and break

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Are the best and help with anything and everything I need!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The switch came as advertised everything works and is exactly what it claims to be the teenage child loves it says it is a win and we all know how difficult it is to please a teenager so absolutely this is the one if your looking for a switch comes with options of extra warranty and that was worth the money set up was as simple as buying it was already attached to the items and good to go hassle free ready to use I highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad protection. Very well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have coverage on all your purchases. I renew everytime it's due.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect your investments it’s worth the peace of mind !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    headphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very good deal big discount price. Sound good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was top-notch. Employees were extremely customer friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have for those unsure future on expensive electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switch 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Nintendo system says the N64!! Graphics are top notch. Reminds me of the upgrade from the NES to the SNES. Highly recommend this system and dont forget to pick up DK Bonanza the best 3D platformer not called Mario!.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Protection Plan – Totally Worth It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is a no-brainer! It offers comprehensive coverage and truly delivers on its promises. I had an issue with my device, and the claims process was smooth and hassle-free. The support team was professional and resolved everything quickly. It feels great knowing my purchase is protected, and the cost of the plan is a small price to pay for such peace of mind. Whether it’s for accidental damage or technical issues, this plan has you covered. Highly recommend it to anyone looking for reliable and worry-free protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont sleep on this. I put this on everything that i can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nintendo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just made appointment I would like to replace my son Nintendo, he just mess up something, idk what’s going on! I hope they are service is pretty good !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a convinient warranty to have specially if your purchasing a game console for your kids. Added peace of mind when accident happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful, and added protection for my purchased items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad at the Conroe location are wonderful!! They are very professional and always a wonderful help. They don’t expect you to know technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy and Chick fa la just have customer service figured out. Thank you for that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my connection issue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent diagnosed my CarPlay connectivity issue as a faulty cable. He listened to me and we went through the connection process sitting in my car. The problem was a broken wire in the cable. He helped me find the correct cable and sat with me while I connected. Great Job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a better option for than all the other stores which has protection plans for less than two years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Geek squad always come thru in the clutch. Any issue, they resolve it.

    I would recommend this to a friend
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