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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1146 reviews

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90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,146 reviews
  • Rated 4 out of 5 stars

    when you need protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is great and the panic saves are calming when the kids break things, that i would not damage for years, in a matter of weeks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year protection from Geek Squad is something I highly recommend never had any complaints using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the price. They are always helpful when I come into the store. The are quick and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Phone Rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and knowledgeable service personnel. The protection plans do really work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful!!!!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These techs are the best. In this day and age it is the only thing that keeps my tech stuff up and running. Wish the wait times were better but know how much in demand they are. Great investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is well worth the money. Geeksquad makes it easy to repair or replace a device with this plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life savers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems.. but love their customer service. Always friendly and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent offered 2 options for Geek Squad Protection Plans. One to pay it up front and the second one monthly on my bill. Great to have the opportunity to do either! Great Salesperson!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only reason I get my phones from bestbuy is because of this service. more options than Verizon provides at a lower per month cost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit expensive but we are total nerds and need all the help we can get on just about everything. Best But has come through on nearly every problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No brainer. I always buy the protection. I travel a lot and have been across the country and walked into the nearest Best Buy. They pulled up my account and replaced the product. No charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and did all they could to fix my watch. Thankfully i had protection plan and replaced my watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in Retail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly believe Best Buy protection plans are the best in retail. As electronics become more & more expensive, the Geek Squad Protection plans ensures your investment will last.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If it breaks they'll fix it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a great protection plan for your devices. Easily file a close for a damaged device, pay your deductible and they'll either fix it or order a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for kid's phones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we purchased this coverage for the phones for our teens - we've had to do the replacement plan on each phone and have been pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Low cost Protection- Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer to have the Geek squad protection on all my devices just in case. You never know what or when you will need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money to have the added confidence. I purchase allmyohone thrubest buy specifically to get the geek squad protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got it for Fold 4, we will see if they are good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for my fold 4, I hope phone doesn't break but if it does, I will see how good the protection service is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't leave the store without it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rarely buy extended warranties but I found them to be worthwhile with Best Buy. That added measure of protection is comforting and they always seem to back the item(s) without trouble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Add this to every big purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service and protection is the perfect add on to your device. I have been using this service for years and have never been disappointed

    I would recommend this to a friend