Customer Ratings & Reviews

It’s really nice to purchased this cover. Cause my 2 puppies chew on my son headphone wired. While we were in Dallas vacation during Christmas. No question ask whatsoever. They pull up my account and refund the value that I have paid. That will end your cover. Unless you purchased a new one. Add another cover.

The Geek Squad repaired my computer and had it up and running great. When I got it home it would not start up. When I took it back the Geek Squad checked it out right away and found that the board had died. they replaced the board and I was up and operational again!!! Thank you for the excellent service!!!

No more storage problems!!! I finally got all my Xbox games transferred over to this drive from a 2 terabyte drive... this Seagate 8TB ate it like chocolate! Went through picked out a few games to play and awesome sauce!!! No runs, no drips, no errors! Flawless performance!

You can never go wrong with purchasing the Geek Squad service, especially on items that are purchased for kids/teenagers. I have replaced many items at minimal price. I replaced 4 sets of gaming headphones in less than a year. Much cheaper to pay $15 warranty than over $100 each time

I am very happy I bought the two-year Geek Squad protection on a high end keyboard I bought. They cheerfully refunded my purchase price and I bought a new Logitech high end keyboard from Best Buy. Has been working spot on since.

We purchased the geek squad replacement plan, and when our headset went out we just assumed they would fix it. When we arrived for our scheduled appointment, they took our headset and gave us a brand new pair. The service was amazing and we were out the door in 10 minutes. Great job, Best Buy!

Good value for the money on this for the item I bought. That type of item is known to fail in the first 2 years under regular use, so this was my insurance policy to reduce future costs if I ran into trouble. No trouble yet :) Please check the reviews on this and other sites to see if this might benefit you. If a product is super reliable, or has a good manufacturer warranty then you may not need it. I purchase these only when the benefit outweighs the cost for each specific item..

I am very happy with the Geek Squad service. My cat liked laying on top of my router in order to stay warm. I can't say that this caused the router to start failing, but with the 2 year Geek Squad service, the cost I paid for the router went totally to upgrading a newer router.

The last thing you need is an unexpected expense, so why not pay that unexpected expense at checkout and live your life knowing that when that thing you bought breaks, they got you covered!

I used the replacement plan once with my old car stereo I bought a few years ago at Best Buy. It was acting up a few months later, and it was no problem getting a replacement unit installed. So I don't hesitate to add it to my more expensive electronic purchases, it's a reasonable price as well.

Geek Squad protection is a no brainer, especially the Replace Plan. Within 2 years, if you have any issues with your item, from normal wear and tear, dust, heat, humidity, power surge, etc., Best Buy will replace or issue store credit on what you paid. I get GSP on all of my purchases!

I had a few products with Geek Squad two-year plan and they really died within two years (some of them within a few months), and Best Buy just replace me with a new one, no question asked. Fantastic! Will keep using this GSP when I want to try something that I don't know how long it'll last.

Depending on the item my husband and I always get the extra protection especially if it’s a wear and tear item and know it has potential to break or wear out quicker than usual. I also like that you go directly back to bestbuy and don’t have to deal with the MFG of the item!

Geek squad is the absolute best protection service after buying a device. I've used other places and they've never worked how GS does. They replace what needs to be replaced, they spend so much time helping you on the phone, and its a great value for all that you get.

I purchase Geek Squad support for all the products that I purchase at Best Buy if it is available. They have yet to let me down when I need them the most. Well trained and very knowledgeable staff. I highly recommend purchasing Geek Squad Support for your Best Buy purchases!

I’m so glad I bought the extended warranty for my Zagg Keyboard because I had to use it. I absolutely love this keyboard and I love that it has a back light that changes colors. Do yourself a favor and buy an extended warranty!!

Best Buy Always Have A Nice Replacement Plan In Their Store When You Buys Products, They Will Replace It For You With The Same Product, If They Don't Have That Product, They Will Allow You To Pick A Product In The Same Price Range

I have never had to use my Geek Squad Protection, but I always purchase it, when I buy a product, as I have in the past. I would to anyone when making a purchase of an Electronic Product, to always buy extra protection just in case.

The warranty assures that I am safe if something’s is wrong with my products. It’s a little bit more than the warranty at game stop but it’s for a year more so I definitely recommend buying your products from best buy instead. It’s easy to exchange your product when needed.

Geek Squad promptly provided a credit when my headset's headband cracked in half during the warranty period. I was able to use the credit towards a better Logitech headset which has been a wonderful replacement. Thanks to Geek Squad and Best Buy for standing behind their product offerings.