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Customer reviews

Rating 4.7 out of 5 stars with 11012 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 11,012 reviews
  • Rated 5 out of 5 stars

    4 year plan great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice to have a piece of mind knowing if some thing go's wrong no big deal. I hope I don't have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan is very easy to use and has zero hassle. Definitely worth it for items you are worried about breaking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great warranty and service agreement I believe i would not, not purchase it again. Perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe and effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good to have because you feel that you are safe in case something happens to the product you bought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Service Every Time: My Geek Squad Expe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had multiple interactions with Geek Squad, and each time they have consistently delivered service that goes above and beyond. The expertise and efficiency of the Geek Squad team are truly commendable. Exceptional Problem-Solving Skills: 5/5 Every issue I've presented has been resolved, typically within minutes. This level of efficiency not only highlights their technical expertise but also their commitment to customer satisfaction. Professionalism and Courtesy: 5/5 The Geek Squad staff consistently demonstrates professionalism and courtesy. They listen attentively, explain the process clearly, and ensure that I am comfortable with the solutions provided. Speed of Service: 5/5 The quick turnaround time is remarkable. Knowing that I can rely on them to address and solve problems swiftly is incredibly reassuring, especially in situations where time is of the essence. Overall Experience: 5/5 Geek Squad has established itself as a dependable and highly skilled service in my experience. Their ability to consistently go above and beyond, combined with their rapid response time, makes them an invaluable resource for tech support. In summary, I highly recommend Geek Squad for anyone in need of tech support. Their exceptional service, from their technical prowess to their customer care, sets them apart in the field of technology services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have always been a blessing to wotk with! Great great great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have been great on past products i have purchased. But not needed for current item yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Backup in case I need to wipe my computer. Glad to have it. Not expensive but nice to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s important to insure your big purchases. This is worth it in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly never had an issue with this printer!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great when i had issues with my product. I went to Geek Squad they have me a gift card for what I paid and i got another items plus some.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad employees were friendly and very helpful in assisting me. They were very knowledgeable and answered all of my questions. Great team!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed very professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service hook up with the every thing answered any questions I had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Experts

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely helpful in handling my computer issues and very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has always been very helpful whether I have brought in an item or had them come to my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Gerk Squad protection because I can call them whenever I have any issues with my printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 4 year accidental protection worth it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try to get this 4 year protection for my high value items that sooner than later will come in handy and is a lifeline to not worry of having to lose out but be assured that it is a win situation with this Geek Squad 4 year accidental protection when you really need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are very helpful. They setup my complete system in my home and were able to assist online when I had issues with connecting to my home account.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection ever........... ..................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good, I think.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've not had any repair experience yet but having an account did help in returning an item past it's normal return date and getting store credit for the item.

    I would recommend this to a friend
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