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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6469 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 6,469 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Worth the price

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended if you’re buying products you use daily or buying devices like Nintendo switches for kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please send the extra money for this plan. My keyboard stopped working and I had the service plan. I took my keyboard back and got an exchange quickly. If I did not spend the extra money I would have lost out because the return date had expired

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my computer issues and my gaming issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If something is broken or not working to your standards Geek squad will def get you right with any item or you can receive store credit which is amazing

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    My personal recommendation

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad protection it really helps when you need to get a replacement after you keyboard breaks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t take the gamble, get the insurance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a must for products you want to keep alive. Don’t take the gamble and just insure the things you love.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad warranty, it is great 100% recommend buying it for everything. Because if something breaks you don’t have to worry they will fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the service protection!

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I purchased the protection! It’s worth the extra cost It allowed me to replace my defunct robot vacuum

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel confident with this service as I have four kids in the school this will save my money

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Peace of Mind for Your Tech Investments

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-Year Accidental Geek Squad Replacement Plan from Best Buy offers excellent protection for your electronics. It covers accidental damage like drops and spills, providing a straightforward replacement process without much hassle. Customers have found it to be a lifesaver, offering peace of mind knowing their devices are protected against unforeseen accidents. The plan is effective from the date of purchase and runs concurrently with the manufacturer's warranty. If you're looking to safeguard your tech investments, this plan is a solid choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i always get the accidental protection. it is a must for children. will not buy anything without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these before, lost the charger The new one has usb charging! A improvement!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the warranty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the extended warranty with no regrets. Was no issue to return for store credit 1.7 years after I purchased device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-Year Accidental Geek Squad Replacement plan is an insurance program offered by Best Buy's Geek Squad that provides coverage and peace of mind for your valuable electronics. This protection plan specifically focuses on accidental damage, ensuring that you are covered in case of unexpected mishaps. One of the key benefits of the 2-Year Accidental Geek Squad Replacement plan is its comprehensive coverage. It protects your device against accidental damage caused by drops, spills, and other unforeseen incidents. Whether you accidentally drop your smartphone, spill liquid on your laptop, or damage your tablet in any way, this plan steps in to offer a solution. The Geek Squad Replacement plan provides a hassle-free experience in case of damage. Upon filing a claim, Geek Squad takes care of the entire process, from assessing the damage to providing a replacement device or repairing the damaged one. This saves you the time and effort of dealing with repairs or replacements independently, ensuring a smooth and convenient customer experience. Another advantage of this protection plan is its affordability. While the initial cost may vary depending on the device and coverage chosen, the value it provides in terms of protection and potential replacements is often worth the investment. Accidents happen, and repairing or replacing a damaged device can be costly. With the Geek Squad Replacement plan, you can have peace of mind knowing that you won't incur significant expenses in case of accidental damage. It's worth noting that this plan has a two-year duration, allowing you to extend the warranty and coverage beyond the manufacturer's standard warranty. This extended protection period is particularly valuable for devices that are prone to accidents or for individuals who want to ensure their electronics are safeguarded for an extended period. While the Geek Squad Replacement plan offers excellent coverage, it's important to read and understand the terms and conditions of the plan. Like any insurance program, there may be specific exclusions and limitations on what is covered. Additionally, keep in mind that the replacement device you receive may be a refurbished model, which may not be brand new but should still be in good working condition. In summary, the 2-Year Accidental Geek Squad Replacement plan is a valuable insurance program that provides coverage for accidental damage to your electronics. It offers comprehensive protection, convenience, and affordability, ensuring that you can enjoy your devices without worrying about the potential costs of repairs or replacements. If you are someone who wants extra peace of mind and wants to protect their investments, this plan is worth considering.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great protection

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-Year Accidental Geek Squad Replacement plan is an insurance program offered by Best Buy's Geek Squad that provides coverage and peace of mind for your valuable electronics. This protection plan specifically focuses on accidental damage, ensuring that you are covered in case of unexpected mishaps. One of the key benefits of the 2-Year Accidental Geek Squad Replacement plan is its comprehensive coverage. It protects your device against accidental damage caused by drops, spills, and other unforeseen incidents. Whether you accidentally drop your smartphone, spill liquid on your laptop, or damage your tablet in any way, this plan steps in to offer a solution. The Geek Squad Replacement plan provides a hassle-free experience in case of damage. Upon filing a claim, Geek Squad takes care of the entire process, from assessing the damage to providing a replacement device or repairing the damaged one. This saves you the time and effort of dealing with repairs or replacements independently, ensuring a smooth and convenient customer experience. Another advantage of this protection plan is its affordability. While the initial cost may vary depending on the device and coverage chosen, the value it provides in terms of protection and potential replacements is often worth the investment. Accidents happen, and repairing or replacing a damaged device can be costly. With the Geek Squad Replacement plan, you can have peace of mind knowing that you won't incur significant expenses in case of accidental damage. It's worth noting that this plan has a two-year duration, allowing you to extend the warranty and coverage beyond the manufacturer's standard warranty. This extended protection period is particularly valuable for devices that are prone to accidents or for individuals who want to ensure their electronics are safeguarded for an extended period. While the Geek Squad Replacement plan offers excellent coverage, it's important to read and understand the terms and conditions of the plan. Like any insurance program, there may be specific exclusions and limitations on what is covered. Additionally, keep in mind that the replacement device you receive may be a refurbished model, which may not be brand new but should still be in good working condition. In summary, the 2-Year Accidental Geek Squad Replacement plan is a valuable insurance program that provides coverage for accidental damage to your electronics. It offers comprehensive protection, convenience, and affordability, ensuring that you can enjoy your devices without worrying about the potential costs of repairs or replacements. If you are someone who wants extra peace of mind and wants to protect their investments, this plan is worth considering.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    great review

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-Year Accidental Geek Squad Replacement plan is an insurance program offered by Best Buy's Geek Squad that provides coverage and peace of mind for your valuable electronics. This protection plan specifically focuses on accidental damage, ensuring that you are covered in case of unexpected mishaps. One of the key benefits of the 2-Year Accidental Geek Squad Replacement plan is its comprehensive coverage. It protects your device against accidental damage caused by drops, spills, and other unforeseen incidents. Whether you accidentally drop your smartphone, spill liquid on your laptop, or damage your tablet in any way, this plan steps in to offer a solution. The Geek Squad Replacement plan provides a hassle-free experience in case of damage. Upon filing a claim, Geek Squad takes care of the entire process, from assessing the damage to providing a replacement device or repairing the damaged one. This saves you the time and effort of dealing with repairs or replacements independently, ensuring a smooth and convenient customer experience. Another advantage of this protection plan is its affordability. While the initial cost may vary depending on the device and coverage chosen, the value it provides in terms of protection and potential replacements is often worth the investment. Accidents happen, and repairing or replacing a damaged device can be costly. With the Geek Squad Replacement plan, you can have peace of mind knowing that you won't incur significant expenses in case of accidental damage. It's worth noting that this plan has a two-year duration, allowing you to extend the warranty and coverage beyond the manufacturer's standard warranty. This extended protection period is particularly valuable for devices that are prone to accidents or for individuals who want to ensure their electronics are safeguarded for an extended period. While the Geek Squad Replacement plan offers excellent coverage, it's important to read and understand the terms and conditions of the plan. Like any insurance program, there may be specific exclusions and limitations on what is covered. Additionally, keep in mind that the replacement device you receive may be a refurbished model, which may not be brand new but should still be in good working condition. In summary, the 2-Year Accidental Geek Squad Replacement plan is a valuable insurance program that provides coverage for accidental damage to your electronics. It offers comprehensive protection, convenience, and affordability, ensuring that you can enjoy your devices without worrying about the potential costs of repairs or replacements. If you are someone who wants extra peace of mind and wants to protect their investments, this plan is worth considering.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The membership easily pays for itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership easily pays for itself. Protection perks make it worthwhile if you shop at Best Buy regularly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidental Geek protection for my controller. I hope I won’t have to use this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Strong.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents helped me keep my stress down by providing me this plan to help protect my electronics.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection Plan - GSP

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good insurance plan for a person who does gaming in their free time. If anything goes wrong, I can just get a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont often need to use, but great to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great JUST IN CASE option. Things tend to only break when i dont have protection.

    I would recommend this to a friend