Customer Ratings & Reviews

Geek squad service is great to have just in case something happens to the television

I've been utilizing the 2-Year Accidental Geek Squad Replacement for several months now and I'm thoroughly satisfied with the level of protection and service it provides. This service truly offers a peace of mind, knowing that in the case of any accidental damage, I'm covered. One of the most impressive aspects of this service is the simplicity of the process. When my device suffered an accidental fall, causing significant damage, the Geek Squad was prompt in their response. The replacement process was swift and hassle-free, saving me from the potential stress and inconvenience. I was impressed by the professionalism and competence of the Geek Squad team. They were courteous, thorough in their assessment, and efficient in arranging a replacement for my device. It's evident that customer satisfaction is their top priority. Another benefit of this service is the coverage it offers. It covers accidental damage from handling, which is often not covered by standard warranties. This includes drops, spills, and cracks, which are the most common forms of accidental damage. It's a relief knowing that such mishaps won't lead to significant out-of-pocket expenses for repair or replacement. I also appreciate the flexibility and convenience this service provides. The ability to bring my device to any Best Buy store for service or call for assistance is a significant advantage. It ensures that help is readily available when needed. In terms of value for money, the 2-Year Accidental Geek Squad Replacement is definitely worth the investment. Considering the cost of replacing or repairing a damaged device, this service is a cost-effective solution that ensures my device is protected. In conclusion, I highly recommend the 2-Year Accidental Geek Squad Replacement. It offers robust protection, excellent customer service, and absolute peace of mind. It's an investment that pays for itself the moment you need it. Don't wait until it's too late - consider this service for your precious devices.

Best choice that I made. I had an issue with the product, took it in and they fixed it.

I love the fact that if my product doesn’t work or it breaks down or whatever the issue is that I can take it to the geek squad and get it fixed

The Best Buy Tech was very nice and knowledgeable. He made sure I understood how the process went and gave suggestions for new products.

Good if you have to use it. I add to all purchases that offer it. I’d rather be safe than sorry.

I don't know what I would do without the extended warranty or The geek squad truly appreciate it it is very very easy and is extremely inexpensive no hassle no problem new machine refund whatever your deal is but hassle-free I totally recommend buying the extended warranty you'll be sorry if you don't trust me it'll come in handy one never knows what happens tomorrow or a year from now I hope this helps

The Geek Squad came to my home for what I thought was broken and it was a simple fix that didn't need their help but they came anyway

I would recommend for everyone to get geek squad protection. It’s worth the extra money to be protected just in case something does happen to your product.

Have not had to use Geek Squad yet But it is nice to know if I need it that it is there. Gives me peace of mind.

I recently had the pleasure of working with Geek Squad to install my new equipment. From start to finish, the experience was exceptional. They were incredibly knowledgeable and patient, explaining every step of the installation process in clear and concise terms. They were also very respectful of my home and worked diligently to minimize any disruption. The installation itself was flawless, and the equipment is now functioning perfectly. I'm particularly impressed. I would highly recommend Geek Squad to anyone in need of. Their expertise, professionalism, and friendly demeanor make them a true asset to their company.

I havent had to use them yet ive heard good thing's and ive talked to them before and they were very helpful

I have to use Geek Squad protection many times and it has always been worth the money.

Just love it . Works perfect than my expectations. I’ll strongly recommend

Good price and worth to try good communication service

2 year plan! Exactly what it is. A protection plan.

Always a great choice to avail this. Will always recommend!

These guys are great. The Tech gave me some tips for my laptop to keep it safe and from some one breaking into it. Love the guy! He was very efficient and very polite.

Always and forever will 100% recommend G.S.P. (Geek Squad Protection). It will change the way you buy electronics forever.

Great customer service and great price for the amount if support you receive as a customer.