Customer Ratings & Reviews

Best way to cover Best Buy purchases. Easy and dependable returns. Never get caught with buyers remorse again.

[Employee of bestbuy] Fantastic, the warranty was explained in great detail. Glad i got it

Geek Squad always helpful and professional whenever we had issues with our laptops and anything related thank you so much for y’all service and support

Everytime I had a question or concern it was answered. It's nice to be able to just go into the store and get my items exchanged or repaired.

I've always loved best but for their coverage. Best

ALWAYS ALWAYS ALWAYS BUY THE PROTECTION PLANS AT BEST BUY!!!!! ESPECIALLY the accidental damage plans! It is a no brainer to pay a few extra dollars and protect your investment against defects, drops, spills and just plain old bad luck!

ALWAYS ALWAYS ALWAYS BUY THE PROTECTION PLANS AT BEST BUY!!!!! ESPECIALLY the accidental damage plans! It is a no brainer to pay a few extra dollars and protect your investment against defects, drops, spills and just plain old bad luck!

Geek squad protection is almost on the same level as Apple Care. They have always picked up my phone calls if I had any questions. Their service is top class! Thank you, Geek Squad!

Geek squad service Gives you piece of mind. Best Buy stands by the products they sell.

Anytime I come in they help with any product and if they can’t help they give better recommendations. It’s always a win with geek squad.

Geek squad coverage plan is the main reason I shop at Best Buy besides being able to see a product in person.

To be honest the kid wasn't super familiar with the product, but his manager was able to answer the questions he couldn't and he was a good kid.

I believe no one should be without this service. You never know what could happen. I purchase this to ensure if something goes wrong, I have backup to prevent me from coming to a complete halt. They help over the phone as well.

Geek Squad always provides stellar award customer service!

Get this with everything we buy. No other store has such a great policy for return and replace. Have had to use several times for various things. If your child is a gamer like mine this replacement service is an absolute must!

Highly recommended, love knowing I don't have to worry about expensive repairs. Take it back, get a new one!

[Employee of bestbuy] So far a amazing camera with a high quality resolution.

Whether it's a 2 year or a 4 year replacement plan, I guarantee that you'll want it when you drop that camera.

I had bought a headset that broke a few months after using. I decided to get the protection this time because the peice of it would be less than buying another headset!

Never purchase devices without warranty.. I have had my best experience with purchasing product warranties.. No hassle.. Ease of use, quality performance. Cost effective. Pertinent piece and can be used with multiple devices.