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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2136 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 2,136 reviews
  • Rated 5 out of 5 stars

    Console extended protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive stated many times warranties are worth it for peace of mind. Younger generations are used to electronics being solid and not failing often. Thats a good thing and is a plus to technology feats. That said if you buy an expensive item you cant easily replace if you dont buy an extended warranty you will be upset if the item fails. Ive learned the hardway on multie occasions. Anytime Im paying over $500 for any electronic item Im buying a warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% get for bigger purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always nice to have peace of mind that if something goes wrong i’ll have a way to get it sorted out. i always will get the extra protection plan on any “bigger” purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad answered all the questions I had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is amazing! I knew that i could've gotten the protection plan somewhere else forba less price, but I chose best buy to get my son's xbox from I've never had a bad experience with them..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing the protection plan was a no-brainer for me. The controller can be replaced if it quits working and it covers accidental damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth and fine product. This game console is perfect from size to hardware. And with the protection plan i feel more comfortable with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Geek squad always.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection when I buy anything at Best Buy. It’s one of the major selling points. Geek squad is always easy to deal with and fixes the problem or replaces it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service I have ever received. Manager on floor was friendly and knew a lot about the products I was requesting. Actually bought the product he recommended and I’m so happy with the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Warrantied Items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful warranty protection service. Best Buy customer service is really wonderful to cooperate with as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pc set up quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very supportive and respectful I love the people that helped

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    x box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice of console. Its very easy to use and great for gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding work thank you so very much I enjoy my new Xbox thank you for all your hard work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make me feel secure knowing I can get my Xbox series x fixed if I have any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know what could happen this is good peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boys love it thank-you geek Squad for speaking to the boys about the benefits of a warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection plan = sleep good at night

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two geek squad protection plan gives me ease of mind when gaming. If anything ever happens you just call the number and they will send an expert out to diagnose and fix your problem. It's a must have for true gamers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I haven’t had to use it but it never hurts to have for a “just in case”

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good while it worked

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It ran fine, download speed was acceptable given my wifi speed, graphics were good, somewhat manageable from phone, the inly problem was that after a bit, it stopped working, also, when buying make sure to have a good, open soace to place, as it needs hood ventilation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this just in case something happens to my xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great I love the option of having it on Wi-Fi or hardwired. Great amount of storage my son really loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to game consoles we must have the accidental Geek Squad protection. We've always used a protection plan with BestBuy products, and have never been disapointed with the service, or replacement of our purchases.

    I would recommend this to a friend