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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6971 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 6,971 reviews
  • Rated 5 out of 5 stars

    Spend the extra money and buy the protection plan,

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy protection plans are really useful instead of dealing with the manufacturer itself, and having to ship the item off, if something breakthrough doesn’t work, you take it to Best Buy and replace it, easy access

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad is always willing to go above and b

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is the best staff to help with new products and then the best technology for people who are not familiar with the new items coming out and they make you feel welcome and always greet you and treat you like family

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Peace of Mind You Can Count On

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Geek Squad protection plan with my electronics, and the 2-Year Accidental Replacement is absolutely worth it. Accidents happen — whether it’s a drop, spill, or some unexpected issue — and knowing I’m covered makes a huge difference. The claim process is straightforward, and Geek Squad’s support team is helpful and professional. I’ve used this plan in the past for a damaged item, and they replaced it quickly with minimal hassle. It’s a small price to pay for full peace of mind, especially if you’re buying something for daily use or for kids. Highly recommend adding this to your purchase if you want to protect your investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life-changing purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first electric toothbrush. Not only are my teeth whiter, but my gums are no longer sore since I no longer brush vigorously like I used to with my manual brush. Highly recommended, especially considering the additional brush heads provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSP 4EVER

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I add GSP to all of my purchases, to protect and enhance my experiences. It feels great to use my appliances and electronics without fear of damaging them accidentally. Best Buy and Geek Squad have my back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service at the Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a teenager who breaks the computers in the most unexpected ways. It is always to have geek squad save our rear ends. They are the most knowledgeable and patient and graceful people on earth. I do recommend having them back up your devices!!!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protecting your investments with a warranty is a wise decision, especially for valuable electronics. Geek squad warranties provide peace of mind, knowing your devices are safeguarded against unexpected issues. This coverage offers valuable support, ensuring prompt and professional repair services when needed. Ultimately, securing a warranty is a proactive measure, preventing potential financial burdens and extending the lifespan of your products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Product Insurance on Earth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who got better insurance than best buy??? No one!!!!! It doesnt get better than geek squad. Issues with a product, no problem. Either replace or give you a full refund. Just the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection is Valuable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection pans from Best Buy have been my go-to for safety and peace of mind. I had an issue with a coffee maker's cord getting melted, and the coffee maker was no longer available, so I was given a gift card for the value right there on the spot. Sure to the diversity of items that Best Buy has, I'm never against getting value back from them in a gift card. Not to mention, the coffee maker was already a year old, and the representative at the store have no push-back. There was also an option to go through the manufacturer's warranty, and that option was presented to me, but I wanted a resolution immediately. I would absolutely recommend getting Geek Squad Protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection is Valuable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection pans from Best Buy have been my go-to for safety and peace of mind. I had an issue with a coffee maker's cord getting melted, and the coffee maker was no longer available, so I was given a gift card for the value right there on the spot. Sure to the diversity of items that Best Buy has, I'm never against getting value back from them in a gift card. Not to mention, the coffee maker was already a year old, and the representative at the store have no push-back. There was also an option to go through the manufacturer's warranty, and that option was presented to me, but I wanted a resolution immediately. I would absolutely recommend getting Geek Squad Protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend on getting and will be happy you did in the future if something was to happen to a product you spent your hard earned money on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Kitchen Addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Addition to my Kitchen!! I compared this to my Ninja Speedi and it's just as good. Only thing is is that it takes a little longer to air fry the way to like it. Other than that the ease of the usage it addicting. I've made so much with this and with the settings. Get it You'll love it!!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Blender pickup

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came in to pick up a blender I had ordered online, and the process was quick and seamless. What really stood out, though, was the customer service—Alexis was incredibly helpful and friendly throughout the whole experience. He greeted me with a smile, double-checked everything to make sure I got the right item, and even offered tips on how to register the product for warranty. It’s rare to come across someone who genuinely enjoys helping customers, but Alexis made it clear that she cares. Great job, and thanks again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bella Pro #1 Air Fryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This air fryer is the best on the market. I have enjoyed cooking my family meals with this air fryer. The features and unlimited space for cooking is awesome. The name of the air fryer is Bella Pro, it’s a 8 qt, and has a lot of features for all kinds of food. If Bella is a real person I would love to meet her to tell her that this air fryer is phenomenal. A digital touchscreen that heats up to 450 degrees for cooking. Also it is a touchscreen that feeds a family of 8. When I cook my foods does not stick to the basket making it easy to clean when I am finished. The Nonstick Coating that’s made without PFAS, PFOA, PTFE, Lead, and Cadmium. Simple, digital display with one-touch custom cooking options that include Air Fry, Roast, Broil, Bake, Reheat, and Dehydrate. In my opinion air fryers are perfect for on the go meals (especially when you have kids). Air fryers use little to no oil for 75% less fat than traditional deep frying, making it a healthy option for you and your family. If you’re looking for an Air Fryer choose Bella Pro it’s the way to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthwhile

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many things don’t last nowadays so it’s good to purchase a warranty beyond the manufacturer’s. The one provided by the Geek Squad is reasonably priced and easy to process a claim, if necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek sqaud was very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection to have JUST IN CASE anything were to happen. Luckily they were great with my case. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done right the first time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used geek squad in the past and I’ve been extremely happy with them. When they come to my home, they are extremely courteous and fix the job first time right away. I have not used them yet on this product, but I know if I have to, they’ll be there for me.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Peace of Mind and Excellent Coverage - Geek Squad’

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot emphasize enough how grateful I am for Geek Squad’s 2-Year Accidental Replacement Plan. This comprehensive coverage has provided me with unparalleled peace of mind and exceptional service in protecting my valuable electronics against unexpected accidents and mishaps. From the moment I purchased the plan, the Geek Squad team impressed me with their knowledge and professionalism. They took the time to explain the terms and conditions of the plan, ensuring that I fully understood the coverage and benefits. Their commitment to customer satisfaction was evident, and I felt confident in my decision to invest in the Accidental Replacement Plan. The coverage offered by the plan is nothing short of outstanding. It goes above and beyond the standard manufacturer’s warranty by protecting against accidental damage, such as drops, spills, and even power surges. Knowing that my devices are safeguarded from unpredictable incidents brings me tremendous peace of mind. Geek Squad’s prompt and hassle-free replacement process has proven invaluable in getting me back up and running quickly when accidents do occur. The convenience and reliability of the Geek Squad team cannot be overstated. Their representatives are always ready to assist, providing prompt and knowledgeable support when I need to file a claim or seek assistance. The claims process is straightforward, and their professionalism ensures a smooth experience every time. Whether it’s through phone support or in-person at a Best Buy store, Geek Squad consistently goes above and beyond to deliver exceptional customer service. I appreciate the flexibility and ease of managing the plan. The ability to access my plan information online, review documentation, and track claims adds a layer of convenience. The plan also offers seamless transferability, allowing me to transfer the coverage to another device or even to a new owner if I choose to sell my protected electronics. This flexibility is a testament to the customer-centric approach of Geek Squad. Value for money is another aspect where the 2-Year Accidental Replacement Plan truly shines. Considering the cost of repairing or replacing electronics, the plan offers a cost-effective solution that saves me from unexpected expenses down the line. The peace of mind and convenience it provides far outweigh the initial investment, making it a wise choice for anyone who wants to protect their devices and avoid costly repairs. In conclusion, Geek Squad’s 2-Year Accidental Replacement Plan is an absolute must-have for anyone looking to safeguard their electronics. The comprehensive coverage, exceptional customer service, convenience, and value for money make it an outstanding investment. I wholeheartedly recommend this plan to anyone who wants to protect their valuable devices and enjoy peace of mind knowing that Geek Squad has their back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Is always beneficial on small items

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good bang for your buck to protect your purchase , I highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 star service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad to the rescue! I recently had an issue with my DeLonghi coffee maker, and I have to say, the Geek Squad made the entire exchange process seamless and stress-free. From the moment I walked in, their team was professional, knowledgeable, and super friendly. They quickly diagnosed the issue with my coffee maker, confirmed the warranty, and offered me an exchange right on the spot. It was so refreshing to deal with a team that genuinely knows their stuff and values customer satisfaction. They even gave me tips on maintaining my new coffee maker to avoid future problems. The DeLonghi itself is a fantastic machine, and I’m so glad I had the Geek Squad’s support when things went sideways. If you’re thinking about adding the Geek Squad Protection Plan, do it! It’s worth every penny for the peace of mind and top-tier service. Thank you, Geek Squad, for turning a potentially frustrating experience into an easy and enjoyable one. You’ve earned a customer for life!

    I would recommend this to a friend