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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1586 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,586 reviews
  • Rated 5 out of 5 stars

    Geed Squad to the Rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came to my rescue when my computer was hacked and was locked up with them wanting me to pay to get my computer functional. They had me up and going in no time. Well worth the cost to purchase. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In store service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great in store service whenever we go. Recently we have bought a tv for a gift and we received helped the second we started looking . From comparing models and prices to helping us out to the car. It’s a one stop for everything and the squad is always helpful. We bought a fridge and we were also helped out to the car. They always do a good job of explaining the options for protection on their products, which puts me at ease. I prefer to buy all of my products here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad new laptop setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Polite, professional, knowledgeable. Relatively easy to contact. Worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually hate buying these plans, often they are never as easy or efficient to use as expected. Over the years, we have unfortunately had product failures that required us to call upon the plan, and we have been glad we did. In the event that the item cannot be exchanged or repaired in store, the team has always made it very easy to make a warranty claim and get the thing sent out for repair. They have also been very helpful when purchasing and receiving large appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy geek squad protection. They even dug through my pc to find viruses and fixed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Game!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since 1996 I have been playing Pokémon games and each installment brings it's own challenges and adventures. Scarlet/Violet are no different! I bought Scarlet and I have not been disappointed! While the games do drop frames in certain situations, they are still incredible! The tera raid battles are a great feature and the DLC that has come only adds value to the game! I definitely recommend Pokémon Scarlet to any one who enjoys Pokémon!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t go wrong with warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best warranty services on the market. Always been a priority for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to get fast and easy support for only a few dollars after a purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Here's hoping

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use it. Hope i wont ever need to use it and they can't fix my issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad never disappoints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always timely and professional highly recommended

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great Game to Come

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is suppose to be in a great year for MLB the Show. It’s concentrating on new gen systems only and the features they have introduced look great. It’s gonna be a fun season this year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had to use but feel safe owning it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but feel better having it

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Warranty

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick swap out for a new game would recommend getting the warranty to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great opportunity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great thing getting the protection. Don't know where I would be without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to them yet and I hope I don't. But I'm sure they will be there and if needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service haven't had to use them yet but I can tell that it's going to be a great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got the Geek Squad Plan just in case we will need it. So far we haven’t needed it yet. That’s why my rating is so high. Will change it if we have any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice to be able to walk in nd talk to a real person nd they help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great, thanks! Will get more things soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i had issues with my computer it was a quick turn around. Best of all my pictures where saved.

    I would recommend this to a friend
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