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Customer reviews

Rating 4.7 out of 5 stars with 1572 reviews

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  • Value

    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,572 reviews
  • Rated 5 out of 5 stars

    Wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We actually buy many things at Best Buy specifically for these 2 year replacement plans. We don't always need them, but when we do, the process is quick, easy, and fair. On occasion the price will seem high compared to the item, but usually it's a great value for the peace of mind. In this case, our 10 year old actually bought it, because he saw it come in handy for our walkie talkies, and wanted to protect the expensive headphones he was buying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad get the job done!!!! Trust the process!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service fast service Good service fast service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feeling very safe this here is one of the best protection around there efficient reliable and all you need is to apply and get it simple enjoy i know i will thank's sir well appreciated!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love knowing if I have a problem, I can bring it into Best Buy and Geek Squad can either take a look to troubleshoot or replace the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xtra Warranty coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will always get the geek squad 2 year protection plan. When our house burned, best buy replaced the meta quest even with water dripping out of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from the geek squad. Always know what to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always so helpful and prompt, anytime I've needed them to come out or to give me verbal advice tgey never disappointed. I'm so gkad I got this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The provide great protection on the items that should buy. I would definitely suggest to get this. They also got somebody to send the TV on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt end up needed them for anything other than a quick phone call, but they were very helpful and kind. I would buy again for the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert diagnosis and advice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad diagnosed the switch issue and referred me to the nintendo repair site. They swapped out the joy cons and sent replacements in about 2 weeks for no charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad Is Always So Helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always been so helpful whenever i've had issues with my electronics, games and software so adding the 2 Year Geek Squad Replacement Plan to all of my recently purchased Video Games for was a must and great and gives me piece of mind in case for some reason an issue was to arise with any of them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a warrant on any items is the best because,it’s not work or get loss it can be easier replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection against any damage I recommend it if you want your products return always protect your purcharse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Love This Comprehensive Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When buying valuable electronics I would not think twice when offered Geek Squad's protection plans. I paid as little as $20 extra on top of my $200 game console purchase because the warranty offers replacement for accidental spills, manufactured defects and even wear and tear. It's a great policy that offers me peace-of-mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for younger kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 10 year old because you just never know what could happen with them nowadays. Being able to go right back to the store and replace it if something goes wrong makes the purchase a bit less unnerving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has helped me so much over the years, weather it’s a replacement or anything else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection works, do not have to worry about paying for repair, excellent replacement program

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Tier service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth getting a protection plan. It saves stress in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad repairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to have a replacement plan because you never know when you’re gonna need it so why not have it ready!

    I would recommend this to a friend
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